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Full-Text Articles in Physical Sciences and Mathematics
Ai And The Future Of Work: What We Know Today, Steven M. Miller, Thomas H. Davenport
Ai And The Future Of Work: What We Know Today, Steven M. Miller, Thomas H. Davenport
Research Collection School Of Computing and Information Systems
To contribute to a better understanding of the contemporary realities of AI workplace deployments, the authors recently completed 29 case studies of people doing their everyday work with AI-enabled smart machines. Twenty-three of these examples were from North America, mostly in the US. Six were from Southeast Asia, mostly in Singapore. In this essay, we compare our findings on job and workplace impacts to those reported in the MIT Task Force on the Work of the Future report, as we consider that to be the most comprehensive recent study on this topic.
A Smarter Way To Manage Mass Transit In A Smart City: Rail Network Management At Singapore’S Land Transport Authority, Steven M. Miller, Thomas H. Davenport
A Smarter Way To Manage Mass Transit In A Smart City: Rail Network Management At Singapore’S Land Transport Authority, Steven M. Miller, Thomas H. Davenport
Research Collection School Of Computing and Information Systems
There is no widely agreed upon definition of a supposed “Smart City.” Yet, when you see city employees — in this case city-state employees — working in what are obviously smarter ways, “you know it when you see it.” One such example of a smarter way to work in a smart city setting is the way that employees of the Land Transport Authority (LTA) in Singapore are using a new generation of data driven, AI-enabled support systems to manage the city’s urban rail network. We spoke to LTA officers Kong Wai, Ho (Director of Integrated Operations and Planning) and Chris …