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Exploring Students' Adoption Of Chatgpt As A Mentor For Undergraduate Computing Projects: Pls-Sem Analysis, Gottipati Swapna, Kyong Jin Shim, Shankararaman, Venky Dec 2023

Exploring Students' Adoption Of Chatgpt As A Mentor For Undergraduate Computing Projects: Pls-Sem Analysis, Gottipati Swapna, Kyong Jin Shim, Shankararaman, Venky

Research Collection School Of Computing and Information Systems

As computing projects increasingly become a core component of undergraduate courses, effective mentorship is crucial for supporting students' learning and development. Our study examines the adoption of ChatGPT as a mentor for undergraduate computing projects. It explores the impact of ChatGPT mentorship, specifically, skills development, and mentor responsiveness, i.e., ChatGPT's responsiveness to students' needs and requests. We utilize PLS-SEM to investigate the interrelationships between different factors and develop a model that captures their contribution to the effectiveness of ChatGPT as a mentor. The findings suggest that mentor responsiveness and technical/design support are key factors for the adoption of AI tools …


Proactive Conversational Agents In The Post-Chatgpt World, Lizi Liao, Grace Hui Yang, Chirag Shah Jul 2023

Proactive Conversational Agents In The Post-Chatgpt World, Lizi Liao, Grace Hui Yang, Chirag Shah

Research Collection School Of Computing and Information Systems

ChatGPT and similar large language model (LLM) based conversational agents have brought shock waves to the research world. Although astonished by their human-like performance, we find they share a significant weakness with many other existing conversational agents in that they all take a passive approach in responding to user queries. This limits their capacity to understand the users and the task better and to offer recommendations based on a broader context than a given conversation. Proactiveness is still missing in these agents, including their ability to initiate a conversation, shift topics, or offer recommendations that take into account a more …


Assessing The Effectiveness Of A Chatbot Workshop As Experiential Teaching And Learning Tool To Engage Undergraduate Students, Kyong Jin Shim, Thomas Menkhoff, Ying Qian Teo, Clement Shi Qi Ong May 2023

Assessing The Effectiveness Of A Chatbot Workshop As Experiential Teaching And Learning Tool To Engage Undergraduate Students, Kyong Jin Shim, Thomas Menkhoff, Ying Qian Teo, Clement Shi Qi Ong

Research Collection School Of Computing and Information Systems

In this paper, we empirically examine and assess the effectiveness of a chatbot workshop as experiential teaching and learning tool to engage undergraduate students enrolled in an elective course “Doing Business with A.I.” in the Lee Kong Chian School of Business (LKCSB) at Singapore Management University. The chatbot workshop provides non-STEM students with an opportunity to acquire basic skills to build a chatbot prototype using the ‘Dialogflow’ program. The workshop and the experiential learning activity are designed to impart conversation and user-centric design know how and know why to students. A key didactical aspect which informs the design and flow …


Assessing The Effectiveness Of A Chatbot Workshop As Experiential Teaching And Learning Tool To Engage Undergraduate Students, Kyong Jin Shim, Thomas Menkhoff, Ying Qian Teo, Clement Shi Qi Ong Jan 2023

Assessing The Effectiveness Of A Chatbot Workshop As Experiential Teaching And Learning Tool To Engage Undergraduate Students, Kyong Jin Shim, Thomas Menkhoff, Ying Qian Teo, Clement Shi Qi Ong

Research Collection School Of Computing and Information Systems

In this paper, we empirically examine and assess the effectiveness of a chatbot workshop as experiential teaching and learning tool to engage undergraduate students enrolled in an elective course “Doing Business with A.I.” in the Lee Kong Chian School of Business (LKCSB) at Singapore Management University. The chatbot workshop provides non-STEM students with an opportunity to acquire basic skills to build a chatbot prototype using the ‘Dialogflow’ program. The workshop and the experiential learning activity are designed to impart conversation and user-centric design know how and know why to students. A key didactical aspect which informs the design and flow …