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Full-Text Articles in Physical Sciences and Mathematics

Spiteful, One-Off, And Kind: Predicting Customer Feedback Behavior On Twitter, Agus Sulistya, Abhishek Sharma, David Lo Nov 2016

Spiteful, One-Off, And Kind: Predicting Customer Feedback Behavior On Twitter, Agus Sulistya, Abhishek Sharma, David Lo

Research Collection School Of Computing and Information Systems

Social media provides a convenient way for customers to express their feedback to companies. Identifying different types of customers based on their feedback behavior can help companies to maintain their customers. In this paper, we use a machine learning approach to predict a customer’s feedback behavior based on her first feedback tweet. First, we identify a few categories of customers based on their feedback frequency and the sentiment of the feedback. We identify three main categories: spiteful, one-off, and kind. Next, we build a model to predict the category of a customer given her first feedback. We use profile and …


Soft Confidence-Weighted Learning, Jialei Wang, Peilin Zhao, Hoi, Steven C. H. Sep 2016

Soft Confidence-Weighted Learning, Jialei Wang, Peilin Zhao, Hoi, Steven C. H.

Research Collection School Of Computing and Information Systems

Online learning plays an important role in many big datamining problems because of its high efficiency and scalability. In theliterature, many online learning algorithms using gradient information havebeen applied to solve online classification problems. Recently, more effectivesecond-order algorithms have been proposed, where the correlation between thefeatures is utilized to improve the learning efficiency. Among them,Confidence-Weighted (CW) learning algorithms are very effective, which assumethat the classification model is drawn from a Gaussian distribution, whichenables the model to be effectively updated with the second-order informationof the data stream. Despite being studied actively, these CW algorithms cannothandle nonseparable datasets and noisy datasets very …


Real Time Activity Recognition Of Treadmill Usage Via Machine Learning, Nathan Blank, Matt Buckner, Christian Owen, Anna Scott Aug 2016

Real Time Activity Recognition Of Treadmill Usage Via Machine Learning, Nathan Blank, Matt Buckner, Christian Owen, Anna Scott

Rose-Hulman Undergraduate Research Publications

Our objective is to provide real-time classification of treadmill usage patterns based on accelerometer and magnetometer measurements. We collected data from treadmills in the Rose-Hulman Student Recreation Center (SRC) using Shimmer3 sensor units. We identified useful data features and classifiers for predicting treadmill usage patterns. We also prototyped a proof of concept wireless, real-time classification system.


Where Is The Goldmine? Finding Promising Business Locations Through Facebook Data Analytics, Jovian Lin, Richard Oentaryo, Ee-Peng Lim, Casey Vu, Adrian Vu, Agus Kwee Jul 2016

Where Is The Goldmine? Finding Promising Business Locations Through Facebook Data Analytics, Jovian Lin, Richard Oentaryo, Ee-Peng Lim, Casey Vu, Adrian Vu, Agus Kwee

Research Collection School Of Computing and Information Systems

If you were to open your own cafe, would you not want to effortlessly identify the most suitable location to set up your shop? Choosing an optimal physical location is a critical decision for numerous businesses, as many factors contribute to the final choice of the location. In this paper, we seek to address the issue by investigating the use of publicly available Facebook Pages data-which include user "check-ins", types of business, and business locations-to evaluate a user-selected physical location with respect to a type of business. Using a dataset of 20,877 food businesses in Singapore, we conduct analysis of …


Exploring Data Mining Techniques For Tree Species Classification Using Co-Registered Lidar And Hyperspectral Data, Julia K. Marrs May 2016

Exploring Data Mining Techniques For Tree Species Classification Using Co-Registered Lidar And Hyperspectral Data, Julia K. Marrs

Theses and Dissertations

NASA Goddard’s LiDAR, Hyperspectral, and Thermal imager provides co-registered remote sensing data on experimental forests. Data mining methods were used to achieve a final tree species classification accuracy of 68% using a combined LiDAR and hyperspectral dataset, and show promise for addressing deforestation and carbon sequestration on a species-specific level.


Harnessing The Power Of Text Mining For The Detection Of Abusive Content In Social Media, Hao Chen, Susan Mckeever, Sarah Jane Delany Jan 2016

Harnessing The Power Of Text Mining For The Detection Of Abusive Content In Social Media, Hao Chen, Susan Mckeever, Sarah Jane Delany

Conference papers

Abstract The issues of cyberbullying and online harassment have gained considerable coverage in the last number of years. Social media providers need to be able to detect abusive content both accurately and efficiently in order to protect their users. Our aim is to investigate the application of core text mining techniques for the automatic detection of abusive content across a range of social media sources include blogs, forums, media-sharing, Q&A and chat - using datasets from Twitter, YouTube, MySpace, Kongregate, Formspring and Slashdot. Using supervised machine learning, we compare alternative text representations and dimension reduction approaches, including feature selection and …


A Comparison Of Fundamental Network Formation Principles Between Offline And Online Friends On Twitter, Felicia Natali, Feida Zhu Jan 2016

A Comparison Of Fundamental Network Formation Principles Between Offline And Online Friends On Twitter, Felicia Natali, Feida Zhu

Research Collection School Of Computing and Information Systems

We investigate the differences between how some of the fundamental principles of network formation apply among offline friends and how they apply among online friends on Twitter. We consider three fundamental principles of network formation proposed by Schaefer et al.: reciprocity, popularity, and triadic closure. Overall, we discover that these principles mainly apply to offline friends on Twitter. Based on how these principles apply to offline versus online friends, we formulate rules to predict offline friendship on Twitter. We compare our algorithm with popular machine learning algorithms and Xiewei’s random walk algorithm. Our algorithm beats the machine learning algorithms on …