Physical Sciences and Mathematics Commons^™

An Empirical Development Of Critical Value Factors For System Quality And Information Quality In Business Intelligence Systems Implementations, Paul Dooley

CCE Theses and Dissertations

Business intelligence (BI) systems have been widely recognized as a leading technology for many years. However, despite the high priority and importance placed on BI, there has been a significant lack of BI system implementation (BISI) success. BI systems are not considered to be conventional information systems (IS) and often rely on the integration of a complex information infrastructure. Consequently, the degree of information quality (IQ) and system quality (SQ) have not met expectations for BISI success.

This study was designed to determine how an organization may gain benefits in the context of BISI by uncovering the antecedents and critical …