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Full-Text Articles in Physical Sciences and Mathematics

Web-Based Interactive Social Media Visual Analytics, Diego Rodríguez-Baquero, Jiawei Zhang, David S. Ebert, Sorin A. Matei Aug 2017

Web-Based Interactive Social Media Visual Analytics, Diego Rodríguez-Baquero, Jiawei Zhang, David S. Ebert, Sorin A. Matei

The Summer Undergraduate Research Fellowship (SURF) Symposium

Real-time social media platforms enable quick information broadcasting and response during disasters and emergencies. Analyzing the massive amount of generated data to understand the human behavior requires data collection and acquisition, parsing, filtering, augmentation, processing, and representation. Visual analytics approaches allow decision makers to observe trends and abnormalities, correlate them with other variables and gain invaluable insight into these situations. In this paper, we propose a set of visual analytic tools for analyzing and understanding real-time social media data in times of crisis and emergency situations. First, we model the degree of risk of individuals’ movement based on evacuation zones …


Visual Analytics Of Location-Based Social Networks For Decision Support, Junghoon Chae Dec 2016

Visual Analytics Of Location-Based Social Networks For Decision Support, Junghoon Chae

Open Access Dissertations

Recent advances in technology have enabled people to add location information to social networks called Location-Based Social Networks (LBSNs) where people share their communication and whereabouts not only in their daily lives, but also during abnormal situations, such as crisis events. However, since the volume of the data exceeds the boundaries of human analytical capabilities, it is almost impossible to perform a straightforward qualitative analysis of the data. The emerging field of visual analytics has been introduced to tackle such challenges by integrating the approaches from statistical data analysis and human computer interaction into highly interactive visual environments. Based on …


Social Customer Relationship Management In Higher Education, Victorian A. Farnsworth Apr 2016

Social Customer Relationship Management In Higher Education, Victorian A. Farnsworth

Open Access Theses

Customer Relationship Management is a concept that has become a requirement for any successful entity to attract and retain desired constituents. It is a set of processes and tools that help track, analyze, and act upon customer related data. Over the last decade, the toolsets have evolved to include social media as another source of information and connection. Nowhere is this information and connection more important than in higher education where globalization and tighter budgets have created a competitive market. This research evaluated the use of this most recent social toolset and its effectiveness in a higher education institution, all …


Web-Based Visual Analytics For Social Media Data, Jun Xiang Tee, David S. Ebert Oct 2013

Web-Based Visual Analytics For Social Media Data, Jun Xiang Tee, David S. Ebert

The Summer Undergraduate Research Fellowship (SURF) Symposium

Social media data provides valuable information about different events, trends and happenings around the world. Visual data analysis tasks for social media data have large computational and storage space requirements. Due to these restrictions, subdivision of data analysis tools into several layers such as Data, Business Logic or Algorithms, and Presentation Layer is often necessary to make them accessible for variety of clients. On server side, social media data analysis algorithms can be implemented and published in the form of web services. Visual Interface can then be implemented in the form of thin clients that call these web services for …