Physical Sciences and Mathematics Commons^™

Tteleconsultation Technology And Its Benefits: In The Case Of Public Hospitals In Malaysia, Nurazean Maarop, Sukdershan Hazara Singh, Khin Than Win

Dr Khin Win

The ultimate objectives of this study are to describe teleconsultation activities and explore the benefits of teleconsultation technology in the context of public health care environment in Malaysia. The materials of this study were based on an exploratory mixed method studies involving semi-structured interviews with key informants and questionnaires survey of health care providers to obtain information about existing teleconsultation activities as well as to uncover the benefits of teleconsultation technology. The notable benefits from teleconsultation implementation were further discussed. The findings confirmed that teleconsultation service has improved health care delivery in the underserved areas to consult with specialist. One …