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Computer Sciences

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2021

Conversation Understanding

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Leveraging Sequential Nature Of Conversations For Intent Classification, Shree Gotteti Jan 2021

Leveraging Sequential Nature Of Conversations For Intent Classification, Shree Gotteti

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Conversations are more than just a sequence of text, it is where two or more participants interact in order to achieve their goals. Conversation Understanding (CU) requires all participants to understand each others intent. In the past decade, CU has been extended from automated human-human text processing to build automated conversational agents for human-machine interactions. Despite their popularity, these automated conversational agents (like Siri, Alexa, etc) can't handle more than one or two utterances, and they don't recognize conversations as intents. The development of approaches that extract intents behind an utterance is essential for the advancements of Question Answering (QA) …


Leveraging Sequential Nature Of Conversations For Intent Classification, Shree Gotteti Jan 2021

Leveraging Sequential Nature Of Conversations For Intent Classification, Shree Gotteti

Browse all Theses and Dissertations

Conversations are more than just a sequence of text, it is where two or more participants interact in order to achieve their goals. Conversation Understanding (CU) requires all participants to understand each others intent. In the past decade, CU has been extended from automated human-human text processing to build automated conversational agents for human-machine interactions. Despite their popularity, these automated conversational agents (like Siri, Alexa, etc) can't handle more than one or two utterances, and they don't recognize conversations as intents. The development of approaches that extract intents behind an utterance is essential for the advancements of Question Answering (QA) …