Physical Sciences and Mathematics Commons^™

Understanding User Resistance To Information Technology: Toward A Comprehensive Model In Health Information Technology, Madison N. Ngafeeson

Theses and Dissertations - UTB/UTPA

The successful implementation of health information systems is expected to increase legibility, reduce medical errors, boost the quality of healthcare and shrink costs. Yet, evidence points to the fact that healthcare professionals resist the full use of these systems. Physicians and nurses have been reported to resist the system. Even though resistance to technology has always been identified as key issue in the successful implementation of information technology, the subject remains largely under-theorized and deficient of empirical testing. Only two proposed model have been tested so far. Hence, though user resistance is clearly identified and defined in literature, not very …