Physical Sciences and Mathematics Commons^™

Peering Through The Cloud—Investigating The Perceptions And Behaviors Of Cloud Storage Users, Justin Chun Wu

Theses and Dissertations

We present the results of a survey and interviews focused on user perceptions and behaviors with respect to cloud storage services. In particular, we study behaviors such as which services are used, what types of data are stored, and how collaboration and sharing are performed. We also investigate user attitudes toward cloud storage on topics such as payment, privacy, security, and robustness. We find that users are drawn to cloud storage because it enables robust, ubiquitous access to their files, as well as enabling sharing and collaborative efforts. However, users' preferred medium for file sharing continues to be email, due …