Physical Sciences and Mathematics Commons^™

User Models For Email Activity Management, Mark Dredze, Hanna M. Wallach

Hanna M. Wallach

A single user activity, such as planning a conference trip, typically involves multiple actions. Although these actions may involve several applications, the central point of coordination for any particular activity is usually email. Previous work on email activity management has focused on clustering emails by activity. Dredze et al. [3] accomplished this by combining supervised classifiers based on document similarity, authors and recipients, and thread information. In this paper, we take a different approach and present an unsupervised framework for email activity clustering. We use the same information sources as Dredze et al.—namely, document similarity, message recipients and authors, and …