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Digital Reference Service: Concept, Development And Models., Nadim Akhtar Khan, Mohsin Ashraf

NADIM AKHTAR KHAN

Reference Services has always been adapted as means for providing assistance in locating and accessing information resources. With the advancements in web technologies and emergence of Digital libraries the concept of Digital Reference Services revolutionized the library service scenario with consistent developments throughout the world and emergence of some famous Digital Reference Models. The present paper attempts to trace the development of the concept and emergence of different Digital Reference Models along with their features.