Physical Sciences and Mathematics Commons^™

The Value Of Official Website Information In The Credit Risk Evaluation Of Smes, Cuiqing Jiang, Chang Yin, Qian Tang, Zhao Wang

Research Collection School Of Computing and Information Systems

The official websites of small and medium-sized enterprises (SMEs) not only reflect the willingness of an enterprise to disclose information voluntarily, but also can provide information related to the enterprises’ historical operations and performance. This research investigates the value of official website information in the credit risk evaluation of SMEs. To study the effect of different kinds of website information on credit risk evaluation, we propose a framework to mine effective features from two kinds of information disclosed on the official website of a SME—design-based information and content-based information—in predicting its credit risk. We select the SMEs in the software …

Vision Paper: Advancing Of Ai Explainability For The Use Of Chatgpt In Government Agencies: Proposal Of A 4-Step Framework, Hui Shan Lee, Shankararaman, Venky, Eng Lieh Ouh

Research Collection School Of Computing and Information Systems

This paper explores ChatGPT’s potential in aiding government agencies, drawing from a case study based on a government agency in Singapore. While ChatGPT’s text generation abilities offer promise, it brings inherent challenges, including data opacity, potential misinformation, and occasional errors. These issues are especially critical in government decision-making.Public administration’s core values of transparency and accountability magnify these concerns. Ensuring AI alignment with these principles is imperative, given the potential repercussions on policy outcomes and citizen trust.AI explainability plays a central role in ChatGPT’s adoption within government agencies. To address these concerns, we propose strategies like prompt engineering, data governance, and …

Flacgec: A Chinese Grammatical Error Correction Dataset With Fine-Grained Linguistic Annotation, Hanyue Du, Yike Zhao, Qingyuan Tian, Jiani Wang, Lei Wang, Yunshi Lan, Xuesong Lu

Research Collection School Of Computing and Information Systems

Chinese Grammatical Error Correction (CGEC) has been attracting growing attention from researchers recently. In spite of the fact that multiple CGEC datasets have been developed to support the research, these datasets lack the ability to provide a deep linguistic topology of grammar errors, which is critical for interpreting and diagnosing CGEC approaches. To address this limitation, we introduce FlaCGEC, which is a new CGEC dataset featured with fine-grained linguistic annotation. Specifically, we collect raw corpus from the linguistic schema defined by Chinese language experts, conduct edits on sentences via rules, and refine generated samples manually, which results in 10k sentences …

Lha, Lu, And Shipda: Religious Landscape In A Conservation Area, Luke Stumpfl

Independent Study Project (ISP) Collection

Living in a political, cultural, and geographic border region between Nepal and Tibet (People’s Republic of China), the families of Tsum Valley face many demands from their sociopolitical, religious, and economic climate. Practicing Tibetan Buddhism, the people uphold a set of rules implemented by the community with leadership from Serap Dorje Drukpa Rinpoche over 100 years ago that prohibits the intentional murder of all animals. Hailed by leaders and scholars as a haven of biodiversity conservation due to this customary-turned- municipal law, Tsum Valley also exists within Manaslu Conservation Area governed by an entity of the federal government of Nepal …

The Analysis Of Extended Producer Responsibility (Epr) For E-Waste Management Policy Drivers And Challenges In Singapore, Aldy Gunawan, Tasaporn Visawameteekul, Aidan Marc Wong, Linh C. Tran

Research Collection School Of Computing and Information Systems

This work examines the role of the Extended Producer Responsibility (EPR) scheme in managing electronic waste (e-waste) logistics in Singapore. The study investigates the challenges and policy drivers of e-waste management, using an online survey to explore the attitudes and behaviors of young consumers, with a particular focus on young people. We use the Theory of Reasoned Action (TRA) and Theory of Planned Behavior (TPB) frameworks to develop a model that investigates the relationship among attitudes, perceived norms, awareness, and perceived convenience towards EPR awareness and stance. The findings highlight the needs for customized policies for different groups based on …

Singapore's Ai Applications In The Public Sector: Six Examples, Steven M. Miller

Research Collection School Of Computing and Information Systems

Steven M. Miller describes six instances in which Singapore has applied AI in the public sector, illustrating different ways of improving its engagement with the public by making government services more accessible, anywhere, anytime, and speeding its responses to public processes and feedback. He illustrates how its leaders made the city a living lab for AI use, and what they learned.

Singapore's Hospital To Home Program: Raising Patient Engagement Through Ai, John Abisheganaden, Kheng Hock Lee, Lian Leng Low, Eugene Shum, Han Leong Goh, Christine Gian Lee Ang, Andy Wee An Ta, Steven M. Miller

Research Collection School Of Computing and Information Systems

Because of their complex care needs, many elderly patients are discharged from hospitals only to be readmitted for multiple stays within the following twelve months. John Abisheganaden and his fellow authors describe Singapore’s Hospital to Home program, a community care initiative fueled by artificial intelligence.

Tracing The Twenty-Year Evolution Of Developing Ai For Eye Screening In Singapore: A Master Chronology Of Sidrp, Selena+ And Eyris, Steven M. Miller

Research Collection School Of Computing and Information Systems

This working paper is entirely comprised of a timeline table that begins in 2002 and runs through mid-2023. Across these two decades, this timeline traces the evolutionary development of the following:

• The early Singapore R&D efforts to apply software-based image analysis algorithms and methods to analyse eye retina images for diabetic retinopathy and other eye diseases. This was based on a collaboration between the Singapore Eye Research Institute (SERI) and its parent organization, the Singapore National Eye Centre (SNEC), with faculty from the School of Computing at National University of Singapore.
• The establishment and operation of the Singapore Integrated Diabetic …

Consumers' Perceptions Of Digital Privacy In The United States And Japan, Destiny Randle

Whittier Scholars Program

The purpose of my study is to explore the contours of contemporary consumer privacy protections derived from legislation, regulations and publicly available company policies as a way to get a better understanding of how consumer data is protected. A few examples ranging from company-based consumer protection in the United States to data breaches in Japan will be explored and examined. Finally, this paper includes a comparative survey of consumer perceptions and concerns related to personal data privacy in the U.S. and Japan. As a way to assess the degree to which digital privacy and personal data breaches have adversely influenced …

Assessing The Effectiveness Of A Chatbot Workshop As Experiential Teaching And Learning Tool To Engage Undergraduate Students, Kyong Jin Shim, Thomas Menkhoff, Ying Qian Teo, Clement Shi Qi Ong

Research Collection School Of Computing and Information Systems

In this paper, we empirically examine and assess the effectiveness of a chatbot workshop as experiential teaching and learning tool to engage undergraduate students enrolled in an elective course “Doing Business with A.I.” in the Lee Kong Chian School of Business (LKCSB) at Singapore Management University. The chatbot workshop provides non-STEM students with an opportunity to acquire basic skills to build a chatbot prototype using the ‘Dialogflow’ program. The workshop and the experiential learning activity are designed to impart conversation and user-centric design know how and know why to students. A key didactical aspect which informs the design and flow …

Resale Hdb Price Prediction Considering Covid-19 Through Sentiment Analysis, Srinaath Anbu Durai, Zhaoxia Wang

Research Collection School Of Computing and Information Systems

Twitter sentiment has been used as a predictor to predict price values or trends in both the stock market and housing market. The pioneering works in this stream of research drew upon works in behavioural economics to show that sentiment or emotions impact economic decisions. Latest works in this stream focus on the algorithm used as opposed to the data used. A literature review of works in this stream through the lens of data used shows that there is a paucity of work that considers the impact of sentiments caused due to an external factor on either the stock or …

Lessons Learned From The Hospital To Home Community Care Program In Singapore And The Supporting Ai Multiple Readmissions Prediction Model, John Abisheganaden, Kheng Hock Lee, Lian Leng Low, Eugene Shum, Han Leong Goh, Christine Gia Lee Ang, Adny An Ta Wee, Steven M. Miller

Research Collection School Of Computing and Information Systems

In a prior practice and policy article published in Healthcare Science, we introduced the deployed application of an artificial intelligence (AI) model to predict longer-term inpatient readmissions to guide community care interventions for patients with complex conditions in the context of Singapore's Hospital to Home (H2H) program that has been operating since 2017. In this follow on practice and policy article, we further elaborate on Singapore's H2H program and care model, and its supporting AI model for multiple readmission prediction, in the following ways: (1) by providing updates on the AI and supporting information systems, (2) by reporting on customer …

Status Of Pangolins: A Case Study On "The Most Trafficked Mammal In The World" In Central-South Of Nepal, Tsogyal Wangmo Lama

Independent Study Project (ISP) Collection

Pangolins are subject to constant trafficking in Asia and increasingly in Africa for their meat and scales. Very little research is done on this species due to its nocturnal, burrowing, and elusive nature. The larger the size of an animal is, the better it is known to the people and vice versa. Hence all these eight species of pangolins despite being under the International Union for Conservation of Nature (IUCN) red list with the four Asian species declared endangered or critically endangered, are still illegally abused and used for ulterior motives due to a lack of awareness among the general …

Belonging And Identity In Mustang: Lived Experiences, Social Identities, And Mobility Patterns Among Himalayan Peoples Of Nepal, Lauren Carter

Independent Study Project (ISP) Collection

This paper delves into an immersive exploration and contemplation of a pivotal transformation unfolding in the heartland of Lower Mustang, Nepal. What began as an endeavor to channel my creative expression and unearth the diminishing world of yak herding soon necessitated a broader, more nuanced analysis of the profound changes sweeping across the region. This paper, mainly drawing upon the narratives of the inhabitants, seeks to portray the contemporary cultural and capital significance of yaks, as well as the various factors— climate change, outmigration, national policy discrepancies, conservation initiatives, and shifting cultural paradigms— that render specific patterns of movement increasingly …

Dairy & Development: An Investigation Into The Economic And Sociopolitical Dynamics Of Yak Cheesemaking In Nepal, Audrey Peiker

Independent Study Project (ISP) Collection

Cheesemaking in Nepal is full of love, passion, and creativity. What began as a Swiss development project in the 1950s has now grown into a full-fledged industry, providing jobs, creative outlets, and cultural expression for many. Nepal’s Dairy Development Corporation owns several factories throughout the country, setting the tone for the industry by establishing the standard price for milk and process for cheesemaking. From there, privately held factories innovate and compete, bringing new products to the market and increasing wages, but also struggle with consistency and reliability. Now, Nepal’s cheesemaking market is at a turning point—much of the herding population …

Ecological Living In Nepali Food Systems: A Synthesis Of Circular Nutrient And Knowledge Flows In The Kathmandu Valley, Kaitlyn Feely

Independent Study Project (ISP) Collection

Researching food-systems in Nepal can feel like drinking from a fire hydrant. Sixty-six percent of the population is directly involved in agriculture and a diverse set of ecocultural understandings influence the practice across the country’s landscapes, ranging from the Himalayas to urban centers to southern plains. In the Kathmandu Valley and peripheral hills where I conducted my research, seemingly any spare land was under cultivation, enabled by fertile ground, optimal climate, and market potential. But despite the prevalence of farming in daily life throughout the country, Nepal’s food system is not domestically self-sufficient. A complex web of imports and exports …

Creating The Capacity For Digital Government, Cheow Hoe Chan, Steven M. Miller

Asian Management Insights

This article explains how a well-thought-out data policy, supported by a tech stack and cloud infrastructure, an agile way of working, and coordinated whole-of-government leadership, are fundamental to successful government digital transformation efforts, as exemplified by the Singapore government’s digital journey. As part of explaining how to create the capacity for digital government, the main sections of this article cover:

• The origins of GovTech
• How thinking big, starting small and acting fast is a practical strategy for organisational learning
• The importance of horizontal platforms and other enablers of a horizontal approach
• Data architecture and policy
• “Shifting left” with internal technology …

An Exploratory Study On Museum Visitor Ship Trends In Singapore, Aldy Gunawan, Chentao Liu, Heranshan S/O Subramaniam, Melissa Tan, Ranice Tan, Clarence Tay, Tasaporn. Visawameteekul

Research Collection School Of Computing and Information Systems

The COVID-19 outbreak has unpredictably disrupted the operations of numerous museums. Museum visitor experience has a physical, personal, and social context, which are not achievable during the pandemic. Despite the depreciation during the Circuit Breaker period, the disruption also presents an opportunity for local museums to develop new strategies of audience engagement to accommodate the altered audience behavior. This exploratory study analyses data from six Singapore-based museums to understand the visitorship patterns across different ages and genders. The impact of COVID-19 is also analysed. Using R-studio and relevant packages, we conducted statistical tests such as hypothesis testing, Chi-square testing and …

Research@Smu: Sustainable Living, Singapore Management University

Research Collection Office of Research

Sustainable Living is one of the three key priorities of the SMU 2025 Strategy, and the University is committed to develop it into an area of cross-disciplinary strength. The articles in this booklet highlight impactful sustainability research accomplishments at SMU, which spans five broad pillars: Sustainable Business Operations; Sustainable Finance and Impact Assessment; Sustainable Ageing and Wellness; Sustainable Urban Infrastructure; and Sustainable Agro-business and Food Consumption.

Contents:

Sustainable Business Operations

• Managing the Load on Loading Bays
• Going the Last-mile
• Feeding a Growing World
• Pooling the Benefits of Sharing a Ride

Sustainable Finance and Impact Assessment

• When Going Green Becomes a …

Neighborhood Retail Amenities And Taxi Trip Behavior: A Natural Experiment In Singapore, Kwan Ok Lee, Shih-Fen Cheng

Research Collection School Of Computing and Information Systems

While a small change in land use planning in existing neighborhoods may significantly reduce private vehicle trips, we do not have a great understanding of the magnitude of the project- and shock-based causal change in travel behaviors, especially for the retail purpose. We analyze the impact of newly developed malls on the retail trip behavior of nearby residents for shopping, dining or services. Using the difference-in-differences approach and big data from a major taxi company in Singapore, we find that households residing within 800 m from a new mall are significantly less likely to take taxis to other retail destinations …

Assessing The Effectiveness Of A Chatbot Workshop As Experiential Teaching And Learning Tool To Engage Undergraduate Students, Kyong Jin Shim, Thomas Menkhoff, Ying Qian Teo, Clement Shi Qi Ong

Research Collection School Of Computing and Information Systems

In this paper, we empirically examine and assess the effectiveness of a chatbot workshop as experiential teaching and learning tool to engage undergraduate students enrolled in an elective course “Doing Business with A.I.” in the Lee Kong Chian School of Business (LKCSB) at Singapore Management University. The chatbot workshop provides non-STEM students with an opportunity to acquire basic skills to build a chatbot prototype using the ‘Dialogflow’ program. The workshop and the experiential learning activity are designed to impart conversation and user-centric design know how and know why to students. A key didactical aspect which informs the design and flow …

Public Ownership And The Wto In A Post Covid-19 Era: From Trade Disputes To A 'Social' Function, Paolo Davide Farah, Davide Zoppolato

Articles

Public ownership is closely bound to the need of the government to protect and guarantee the well-being of its citizens. Where the market cannot, or does not want to, provide goods and services, the State uses different tools to intervene, influence, and control some aspects of the private sphere of expression of its citizens in the name and interest of the collectivity. Although, in the past century, this behavior was accepted as one of the expressions of the public authority and part of the social contract, this perception has shifted partially in accordance with the wave of privatization programs initiated …