Pharmacy and Pharmaceutical Sciences Commons^™

Assessment Of Empathy Scores In A Pharmacy Professional Nutrition Support Elective Course, Megan M. Mayhew

Undergraduate Honors Thesis Collection

Background: Clinical empathy may be defined as "the ability to listen to, understand, sympathize with, and provide support to another individual." Empathy has been shown to influence patient satisfaction, adherence, and improve clinical outcomes. Teaching empathy skills in the classroom and clinical setting is imperative to allow students to develop and enhance their communication with patients.

Study Objective: To evaluate two empathy projects in the RX 618 Nutrition Support Professional Elective to identify if the projects are effective in improving pharmacy students' knowledge of empathy.

Methods: The study objective was met using a prospective cohort survey based study. An interactive …

Service, Education, And Advocacy Within A Student-Run Pharmacy: An Evaluation Of The Butler University Community Outreach Pharmacy, Eliza Anne Dy

Undergraduate Honors Thesis Collection

Objective To investigate three domains of the student-run Butler University Community Outreach Pharmacy’s (BUCOP) mission statement. Methods This multi-phase, survey-based study evaluated the execution of BUCOP’s mission statement in the areas of service, education, and advocacy. Results The service survey found that the majority (~78%) of patients were satisfied with most aspects of BUCOP’s care; however, patients were most displeased with hours of operation and wait time. The education survey results demonstrated BUCOP’s role as an early confidence-building experience; however, noteworthy clinical interactions with medical students were limited. The advocacy survey revealed that 96% of community members interviewed were unaware …