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College of Nursing and Health Sciences Doctor of Nursing Practice (DNP) Project Publications

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Smart Phrase Revision To Improve Primary Care Pre-Visit Planning Workflow, Kelly Dobler Jan 2021

Smart Phrase Revision To Improve Primary Care Pre-Visit Planning Workflow, Kelly Dobler

College of Nursing and Health Sciences Doctor of Nursing Practice (DNP) Project Publications

Purpose: Preventive care has been shown to improve health outcomes yet is underutilized. Use of Pre-visit Planning (PVP) smart phrases or templates in the EHR improve visit workflow and patient care. This project assessed current PVP smart phrase utilization and implementation of revised PVP smart phrases in a primary care setting.

Methods: Medical providers were surveyed to assess their satisfaction with the current PVP smart phrase. Based on those findings and evidence from literature a revised PVP smart phrase was developed. It was implemented and adapted over a 7 week period using four Plan Do Study Act (PDSA) cycles. A …