Health and Medical Administration Commons^™

What's Happening: March 5, 2018, Maine Medical Center

What's Happening

No abstract provided.

What's Happening: February 26, 2018, Maine Medical Center

What's Happening

No abstract provided.

What's Happening: February 19, 2018, Maine Medical Center

What's Happening

No abstract provided.

What's Happening: February 12, 2018, Maine Medical Center

What's Happening

No abstract provided.

What's Happening: February 5, 2018, Maine Medical Center

What's Happening

No abstract provided.

What's Happening: January 29, 2018, Maine Medical Center

What's Happening

No abstract provided.

What's Happening: January 22, 2018, Maine Medical Center

What's Happening

No abstract provided.

Outpatient Psychiatry Utililzation Management, Patrick Maidman, Kathy Burk, Andrew Carpenter, Stacey Ouellette, Michael Abbatiello, Kristie Worster

MaineHealth Behavioral Health

Refine and implement a standard process that provides clinical evaluation at admission, review and discharge for each patient. Clinical evaluation will lend to appropriate length of stay for patients with common diagnoses allowing for easier access into care and smoother transition back to the Primary Medical Home. Target reduction in length of stay (engaging those with less than 7 appointments that need longer treatment while shifting those who exceed standard 7 sessions back to PCP when appropriate such as primary dx ADHD).

What's Happening: January 15, 2018, Maine Medical Center

What's Happening

No abstract provided.

What's Happening: January 8, 2018, Maine Medical Center

What's Happening

No abstract provided.

What's Happening: January 2, 2018, Maine Medical Center

What's Happening

No abstract provided.

What's Happening: December 18, 2017, Maine Medical Center

What's Happening

No abstract provided.

What's Happening: December 11, 2017, Maine Medical Center

What's Happening

No abstract provided.

What's Happening: December 4, 2017, Maine Medical Center

What's Happening

No abstract provided.

What's Happening: November 27, 2017, Maine Medical Center

What's Happening

No abstract provided.

What's Happening: November 13, 2017, Maine Medical Center

What's Happening

No abstract provided.

What's Happening: October 30, 2017, Maine Medical Center

What's Happening

No abstract provided.

What's Happening: October 23, 2017, Maine Medical Center

What's Happening

No abstract provided.

What's Happening: October 16, 2017, Maine Medical Center

What's Happening

No abstract provided.

What's Happening: October 9, 2017, Maine Medical Center

What's Happening

No abstract provided.

What's Happening: October 2, 2017, Maine Medical Center

What's Happening

No abstract provided.

What's Happening: September 25, 2017, Maine Medical Center

What's Happening

No abstract provided.

What's Happening: September 18, 2017, Maine Medical Center

What's Happening

No abstract provided.

What's Happening: September 11, 2017, Maine Medical Center

What's Happening

No abstract provided.

What's Happening: September 4, 2017, Maine Medical Center

What's Happening

No abstract provided.

What's Happening: August 28, 2017, Maine Medical Center

What's Happening

No abstract provided.

What's Happening: August 21, 2017, Maine Medical Center

What's Happening

No abstract provided.

Improving Type And Screen Specimen Collection Prior To Elective Surgery, Nordx Blood Bank Staff, Haley Pelletier, Suneela Nayak, Stephen Tyzik, Ruth Hanselman

MaineHealth Maine Medical Center

To avoid delays in the availability of compatible blood for elective surgery patients requiring transfusion, a type and screen specimen should be completed at least 24 hours prior to surgery. Baseline metrics in an acute care inpatient blood bank demonstrated a significant number of cases with no type or screen completed.

The objective of this KPI was to prevent any delays in providing compatible blood products to scheduled surgical patients. Several internal and external system issues were identified as a result of a root cause analysis and a number of actions were initiated.

Outcomes have been positive. Data collection post …

Improving Cardiology Patient Flow In Nuclear Medicine, Kelly Haar, Hannah Sullivan, Kathryn Laverdiere, Nuclear Medicine Department, Haley Pelletier, Stephen Tyzik, Suneela Nayak, Ruth Hanselman

MaineHealth Maine Medical Center

At baseline, a nuclear medicine department found it difficult to complete cardiac stress tests within scheduled times. Using the performance improvement process, a nuclear medicine department looked to improve patient experience related to wait times for this test.

Two goals were identified and a root cause analysis was initiated. After identifying some process issues, two KPIs were developed to address them.

A root cause analysis identified some processing issues and two KPIs were instituted to address them.

As a result, one outcome was to hire an additional physician assistant to address the barrier of inadequate cardiology coverage. Next steps include …

Interdepartmental Rounding, Peggy Anderson, Carrie Strick, R3 Med-Surg Unit, Haley Pelletier, Suneela Nayak, Stephen Tyzik, Ruth Hanselman, Maine Medical Center Operational Excellence

MaineHealth Maine Medical Center

STRATEGIES FOR IMPROVING COMMUNICATION BETWEEN DOCTORS AND NURSES IN AN ACUTE CARE HOSPITAL

Effective interdisciplinary communication is imperative for safe patient care in an acute care hospital environment.

A surgical unit used their HCAHPs scores to assess how often patients perceived there was good communication between different doctors and nurses during their hospital stays. The data demonstrated that this occurred 22% less often than the national average.

As a result of a root cause analysis, a number of countermeasures were initiated with the goal of achieving scores greater than the national average. Post KPI inception in the second quarter of …