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The Journal of the Michigan Dental Association

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Artificial Intelligence Will Never Feel What We Feel, Michelle C. Dziurgot D.D.S. Mar 2025

Artificial Intelligence Will Never Feel What We Feel, Michelle C. Dziurgot D.D.S.

The Journal of the Michigan Dental Association

The editorial discusses the fundamental difference between human emotions and artificial intelligence, using "The Jetsons" character Rosie as a metaphor. While acknowledging AI's superior performance in certain tasks and its growing industry presence, the author emphasizes that AI lacks true feelings and cognitive common sense. The piece argues that while AI is a valuable tool for enhancing productivity and bridging skill gaps, it should be embraced as an aid rather than a replacement for human emotional intelligence.


Online Reviews: Myths, Tips, And Tricks, Anish Gupta D.D.S. Mar 2025

Online Reviews: Myths, Tips, And Tricks, Anish Gupta D.D.S.

The Journal of the Michigan Dental Association

Online reviews are a source of reputation marketing which are valuable to the practice of dentistry. Reviews bring patients in and provide social proof for your practice. We discuss what makes a good review, tips to get reviews, and dispel certain myths regarding online reviews.


Dentistry And The Law: How To Handle Visits Or Contacts By An Ice Agent, Daniel Schulte J.D. Mar 2025

Dentistry And The Law: How To Handle Visits Or Contacts By An Ice Agent, Daniel Schulte J.D.

The Journal of the Michigan Dental Association

The article addresses how dental practices should handle visits from Immigration and Customs Enforcement (ICE) agents following the January 2025 revocation of the "sensitive locations" policy. While ICE agents can enter public areas without warrants, they require judicial warrants, administrative warrants, or subpoenas to access private areas. Practices should verify agents' identities, follow established law enforcement policies, and protect patient information under HIPAA guidelines. The article recommends developing comprehensive policies and training staff to handle law enforcement visits appropriately.


Harnessing General Purpose Ai In Dental Practice: Strategic Solutions For A Burdened Workforce, Christopher J. Smiley D.D.S. Mar 2025

Harnessing General Purpose Ai In Dental Practice: Strategic Solutions For A Burdened Workforce, Christopher J. Smiley D.D.S.

The Journal of the Michigan Dental Association

Artificial intelligence (AI) is reshaping dental practice administration by enhancing efficiency and providing solutions to address workforce shortages. Free-to-use generative AI (GenAI) tools, such as ChatGPT and Claude, can streamline routine tasks, support creative workflows, and reduce the burden on office teams. However, dental professionals must understand AI’s limitations and ethical boundaries, including risks to patient confidentiality and the potential for inaccurate or misleading outputs. Proprietary dental-specific AI systems demonstrate a safer approach by providing specialized diagnostic support and practice analytics in more secure environments to meet HIPAA standards. Yet even these dentistry-based AI solutions carry a risk of bias …


The New Professional: Best Practices For Leaving A Job: A Guide To A Smooth Transition, Amrita Patel D.D.S. Mar 2025

The New Professional: Best Practices For Leaving A Job: A Guide To A Smooth Transition, Amrita Patel D.D.S.

The Journal of the Michigan Dental Association

The article provides guidance for associate dentists on executing a professional job transition. It emphasizes the importance of careful decision-making, thorough contract review, and maintaining professional relationships throughout the resignation process. Key recommendations include evaluating the decision objectively, understanding contractual obligations, providing appropriate notice, documenting ongoing patient care, and maintaining a positive attitude. The article stresses that a well-managed departure can protect one's professional reputation and future career opportunities.


Build Your Practice With Dental Revenue Cycle Management, Robert Mcdermott Mar 2025

Build Your Practice With Dental Revenue Cycle Management, Robert Mcdermott

The Journal of the Michigan Dental Association

This article explores the essential role of Dental Revenue Cycle Management (RCM) in ensuring the financial success and sustainability of a dental practice. Many dentists, especially those new to solo practice, struggle with managing the business side of dentistry, particularly the complexities of RCM. The article outlines the key steps of RCM, including patient scheduling, insurance verification, claims submission, and payment processing, emphasizing how a well-managed system ensures steady cash flow and enhances patient experience. Key challenges in RCM include lack of formal business training, evolving insurance regulations, and the risk of delayed reimbursements, which can threaten a practice’s viability. …


Exploring Ada Commons, The Ada’S New Home For Tripartite Publications, Alisun Dekock Mar 2025

Exploring Ada Commons, The Ada’S New Home For Tripartite Publications, Alisun Dekock

The Journal of the Michigan Dental Association

ADA Commons is a searchable, open-access database designed to centralize and expand access to dental publications across the ADA tripartite, including state and local dental societies. This resource allows users to explore current and archived issues of various dental journals, including the Journal of the Michigan Dental Association (JMDA), facilitating research, professional development, and historical reference.


Dentistry And The Law: What You Should Know About Collecting Past-Due Accounts, Daniel Schulte J.D. Feb 2025

Dentistry And The Law: What You Should Know About Collecting Past-Due Accounts, Daniel Schulte J.D.

The Journal of the Michigan Dental Association

Michigan law regulates debt collection practices for dental offices collecting past-due accounts. While practices can collect their own debts, they must follow specific restrictions regarding workplace communications. The law prohibits harassment, deceptive practices, and sharing debt information with employers or coworkers. Contact at workplaces must be discreet, civil, and cease if the patient expresses inconvenience. Communications are restricted between 9 p.m. and 8 a.m. without permission.


Hear Ye, Hear Ye, Camaraderie For All, Michelle C. Dziurgot Feb 2025

Hear Ye, Hear Ye, Camaraderie For All, Michelle C. Dziurgot

The Journal of the Michigan Dental Association

The 2025 Michigan Dental Association Annual Session returns to Detroit from April 23-26, 2025, at the Renaissance Center. This premier event offers continuing education (CE) courses, social gatherings, and keynote speakers. Attendees can earn up to 18 CE credits across specialized tracks, including leadership, new dentists, and dental business professionals. Featured events include the MDA Foundation Sparkling Smiles Celebration, a Women’s Leadership Event, and keynotes by Hoan Do and Sean Astin. With networking, entertainment, and professional growth opportunities, this event is a must for the dental community.


Dentistry And The Law: The Difference Between ‘Non-Covered’ Vs. ‘Disallowed’ Services, Daniel Schulte Jd Jan 2025

Dentistry And The Law: The Difference Between ‘Non-Covered’ Vs. ‘Disallowed’ Services, Daniel Schulte Jd

The Journal of the Michigan Dental Association

The article clarifies the distinction between "non-covered" and "disallowed" services in dental plan audits. Non-covered services are not included in the patient’s dental plan, often due to plan limitations, while disallowed services are covered but deemed non-payable due to issues like claim deficiencies or lack of documentation. Dentists must review their contracts to understand obligations regarding non-covered services and ensure compliance with HIPAA for patient-paid services. For disallowed services, contesting decisions may be possible depending on the agreement with the dental plan.


Mda Services: Let Your Mda Membership Put Money Back In Your Pocket, Reva Darling Jan 2025

Mda Services: Let Your Mda Membership Put Money Back In Your Pocket, Reva Darling

The Journal of the Michigan Dental Association

MDA membership offers significant financial savings through partnerships with endorsed vendors, providing products and services to enhance dental practice success. Members can save over $30,000 annually by utilizing resources like PPO Negotiation Solutions, Best Card for credit processing, ProSites for digital marketing, Eagle Associates for compliance, and iCoreConnect for cloud-based software. Additional discounts are available on dental supplies, accounting, and in-house dental plan administration, among other services. These benefits demonstrate the value of MDA membership in streamlining operations and improving profitability.


The New Professional: Intentional Goal-Setting For 2025, Amrita Patel D.D.S. Jan 2025

The New Professional: Intentional Goal-Setting For 2025, Amrita Patel D.D.S.

The Journal of the Michigan Dental Association

The article emphasizes the importance of intentional goal setting, networking, and leadership for new dentists to achieve long-term success. It advocates for setting clear, measurable goals, breaking them into manageable milestones, and focusing on building strong professional relationships. Networking with mentors and peers, engaging in social media, and participating in dental organizations are highlighted as ways to foster growth and opportunities. Leadership roles, even in small capacities like volunteering or joining committees, are seen as critical steps toward personal development and career advancement. These strategies collectively help new dentists establish a solid foundation for achieving their professional aspirations.


Advocacy Spotlight: Understanding The Mda's Role With Dental Insurance Reimbursement Rates, Daniel Miller D.D.S. Dec 2024

Advocacy Spotlight: Understanding The Mda's Role With Dental Insurance Reimbursement Rates, Daniel Miller D.D.S.

The Journal of the Michigan Dental Association

The Michigan Dental Association (MDA) is dedicated to advocating for members and advancing the dental profession. While federal laws prohibit the MDA from negotiating reimbursement rates with dental insurers, it provides significant support through education, advocacy, and resources.

Key initiatives include enhancing transparency in network leasing, endorsing PPO Negotiation Solutions to help practices optimize contracts, and offering educational programs on billing and coding. The MDA also facilitates peer networking and equips dentists with tools to navigate insurance challenges effectively.

Looking ahead, the MDA remains committed to empowering members through advocacy, guiding future dentists on contract literacy, and fostering a resilient …


Water Fluoridation: The Evidence Behind The Risk Of Fluoride Use, Margherita Fontana D.D.S., Ph.D., Carlos González-Cabezas D.D.S., M.S.D., Ph.D., Livia Tenuta D.D.S., M.Sc., Ph.D. Dec 2024

Water Fluoridation: The Evidence Behind The Risk Of Fluoride Use, Margherita Fontana D.D.S., Ph.D., Carlos González-Cabezas D.D.S., M.S.D., Ph.D., Livia Tenuta D.D.S., M.Sc., Ph.D.

The Journal of the Michigan Dental Association

The debate surrounding fluoride use for caries control has intensified due to recent events, including a National Toxicology Program (NTP) report and a court ruling mandating EPA action on fluoride levels in tap water.

Despite concerns about fluoride's potential neurodevelopmental impact at high concentrations, current evidence shows no adverse effects at the recommended levels of 0.7 ppm in U.S. community water fluoridation programs. While studies in regions with endemic fluorosis suggest an association between high fluoride exposure and lower IQ, methodological limitations undermine causal conclusions.

Global and U.S. health authorities, including the WHO and ADA, reaffirm the safety and efficacy …


Dentistry And The Law: Overlooked Purchase Agreement Terms, Daniel Schulte Jd Dec 2024

Dentistry And The Law: Overlooked Purchase Agreement Terms, Daniel Schulte Jd

The Journal of the Michigan Dental Association

Selling a dental practice involves numerous legal, financial, and operational considerations. Assembling a team—including a lawyer, accountant, broker, and insurance professional—is crucial for ensuring a smooth transaction. While letters of intent are optional, they help define terms like exclusivity, due diligence, and confidentiality.

Purchase agreements, often drafted by the buyer’s lawyer, should detail asset allocation, tax implications, and handling of accounts receivable. Neglected areas such as work-in-process procedures and rework responsibilities must also be addressed to avoid disputes. Properly planning and negotiating these terms protects both buyer and seller, minimizing post-sale complications and ensuring a seamless transition of ownership.


What You Must Know: Retention And Destruction Of Dental Records And Your Most-Asked Questions About Dental Records, Daniel Schulte Jd Dec 2024

What You Must Know: Retention And Destruction Of Dental Records And Your Most-Asked Questions About Dental Records, Daniel Schulte Jd

The Journal of the Michigan Dental Association

An overview of the basic information about dental records, including retention and destruction, that you and your staff should be aware of, provided by MDA Legal Counsel Dan Schulte, J.D. Plus, for your reference, answers to the questions Michigan dental offices are asking about dental record retention, access, release, and destruction.

Dental records are vital for patient care, legal compliance, and professional practice management. Michigan law mandates retaining dental records for a minimum of 10 years, ensuring their confidentiality, accessibility, and integrity. Destruction of records less than 10 years old requires patient notification and authorization, while those over 10 years …


The New Professional: A Guide To Finding A Mentor As A New Dentist, Amrita Patel D.D.S. Dec 2024

The New Professional: A Guide To Finding A Mentor As A New Dentist, Amrita Patel D.D.S.

The Journal of the Michigan Dental Association

Dr. Patel provides guidance for new dentists on finding and maintaining effective mentoring relationships. She emphasizes that mentors can offer valuable guidance during the transition from dental school to clinical practice. The article explains that mentors need not be exclusively dentists and can be found through various channels, including professional associations, dental societies, alumni networks, and social media platforms. It outlines strategies for identifying potential mentors by observing their clinical skills, professionalism, and leadership styles. The piece concludes with practical advice for maintaining productive mentoring relationships, including setting clear expectations, preparing for meetings, and maintaining consistent communication. The article emphasizes …


The Back Page: The Personal Touch Makes The Difference, Riley Schaff D.D.S. Dec 2024

The Back Page: The Personal Touch Makes The Difference, Riley Schaff D.D.S.

The Journal of the Michigan Dental Association

Dr. Riley Schaff discusses the importance of personal connection in engaging new dentists with organized dentistry. Drawing from his own experience of being personally invited to chair a New Dentist Study Club, he emphasizes that direct, personal outreach is more effective than digital communication in encouraging participation among early-career dentists.

The article highlights ongoing efforts at the state level to increase engagement, including enhanced presence at local events and networking programs. However, Schaff argues that grassroots efforts at the local component level are crucial for significant change in membership rates. He concludes that personal engagement from existing members is essential …


Are Leaders Born, Or Made?, William R. Chase D.D.S. Dec 2024

Are Leaders Born, Or Made?, William R. Chase D.D.S.

The Journal of the Michigan Dental Association

The debate over whether leaders are born or made persists, but effective leadership often results from a combination of innate traits and learned skills. Transformational leaders inspire and motivate others, while transactional leaders focus on tasks without fostering personal connections. Servant leadership, particularly valued in the dental profession, emphasizes service to others, aligning naturally with patient care. Leadership styles, such as coercive, authoritative, and affiliative, demonstrate the complexity of leadership dynamics. Renowned authors like John C. Maxwell and Daniel Goleman emphasize adaptability and the importance of being a leader whom people want to follow. Effective leadership transcends settings, offering focus, …


Dentistry And The Law: Data Bank Reporting: A Consequence Of An Administrative Complaint, Daniel Schulte Jd Nov 2024

Dentistry And The Law: Data Bank Reporting: A Consequence Of An Administrative Complaint, Daniel Schulte Jd

The Journal of the Michigan Dental Association

In this month's Dentistry and the Law column, MDA's Legal Counsel Dan Schulte explains that a Michigan dentist who settled a licensing complaint and agreed to probation, continuing education, and a fine, is surprised to learn the action was reported to the National Practitioner Data Bank (NPDB). The dentist assumed the settlement would be confidential. The column clarifies that the NPDB report is mandatory under federal law for formal proceedings, which includes compliance conferences, regardless of whether an administrative hearing occurs. The author advises that legal representation could have clarified this and outlines limited options to avoid NPDB reporting.


J Mich Dent Assoc November 2024 Nov 2024

J Mich Dent Assoc November 2024

The Journal of the Michigan Dental Association

Each month, The Journal of the Michigan Dental Associationprovides news, information, and features about Michigan dentistry to our state's oral health community and the MDA's 6,200+ members. It stands as the primary publication reaching Michigan dentists. The November issue includes:

  • Clinical Feature on discontinuation of lead apron use for dental radiology
  • An introduction to the MDA Team and how they can be contacted to serve specific member needs
  • A Back Page article on beginning practice and family
  • Regular Departments: New Dentist Column, Updates on the MDA Foundation, MDA Services, Dentistry and the Law, Staff Matters

This month we welcome …


The New Professional: Starting A Practice Vs. Buying: What’S Right For You?, Amrita Patel Dds Nov 2024

The New Professional: Starting A Practice Vs. Buying: What’S Right For You?, Amrita Patel Dds

The Journal of the Michigan Dental Association

This month's New Professional column explores the key decision of whether to start a new dental practice or purchase an existing one. Starting a practice offers flexibility in creating a brand and using the latest technology but requires building a patient base from scratch and managing upfront costs. Purchasing an existing practice provides immediate cash flow and an established patient base but requires more upfront investment and adapting to existing systems. Dentists should consider financial readiness, long-term goals, and work-life balance when making this decision.


Reach Out When Help Is Needed, Michelle C. Dziurgot Dds Nov 2024

Reach Out When Help Is Needed, Michelle C. Dziurgot Dds

The Journal of the Michigan Dental Association

This editorial emphasizes the importance of recognizing signs of emotional distress, particularly in the dental field, where long work hours and patient stress can take a toll. It highlights the need for suicide prevention and awareness training, advocating for open communication and mental health support within work families.

The author shares a personal story of losing a colleague and stresses the value of the American Dental Association's Postvention Toolkit. The Michigan Dental Association’s Member Assistance Program is also recommended as a resource for mental health and emotional support.


The Back Page: Connection And Support: It’S A Family Thing, Kristen Kemmer Dds Nov 2024

The Back Page: Connection And Support: It’S A Family Thing, Kristen Kemmer Dds

The Journal of the Michigan Dental Association

In March 2023, the author welcomed her second daughter while managing the challenges of being a solo dental practice owner. With a supportive team, family, and a strong network of local dental colleagues, she successfully navigated maternity leave. Her dental team handled patient care seamlessly, and she leaned on friends and fellow practitioners for advice and emergency coverage. Online support and planning helped her manage financially, while collaboration within local dental groups ensured patient needs were met. The experience reinforced the importance of connection, support, and community in balancing motherhood and practice ownership.


Discontinuing The Use Of Lead Aprons And Thyroid Collars In Dental Imaging: Evidence-Based Guidance For Michigan Clinicians, Erika Benavides Dds, Phd, Fabiana Soki Dds, Mdsc, Phd, James R. Geist Dds, Ms, Dennis Palmieri Mph, Jd Nov 2024

Discontinuing The Use Of Lead Aprons And Thyroid Collars In Dental Imaging: Evidence-Based Guidance For Michigan Clinicians, Erika Benavides Dds, Phd, Fabiana Soki Dds, Mdsc, Phd, James R. Geist Dds, Ms, Dennis Palmieri Mph, Jd

The Journal of the Michigan Dental Association

Recent guidelines from the AAOMR and ADA recommend discontinuing the routine use of lead aprons and thyroid collars during dental imaging, citing negligible radiation exposure from modern technologies and the ineffectiveness of these shields against internal scatter radiation. Despite strong evidence, Michigan clinicians may face challenges in adopting this change due to patient concerns and outdated regulations.

This article offers practical guidance for transitioning to these updated standards, emphasizing the importance of patient communication and education while highlighting Michigan's current regulatory framework.


Mda Foundation: How Your Donations Help Support The Vina Dental Clinic -- And Other Programs, Too, Anne Berquist Nov 2024

Mda Foundation: How Your Donations Help Support The Vina Dental Clinic -- And Other Programs, Too, Anne Berquist

The Journal of the Michigan Dental Association

In 2007, Dr. Fredric Bonine and Dr. Sam Daniels founded the VINA Community Dental Center in Brighton, Michigan, to provide affordable dental care to low-income residents. The clinic opened in 2008, charging minimal fees for cleanings and appointments. Serving 1,500 to 2,000 patients annually, the clinic relies on volunteer dentists, partnerships with educational institutions, and grants. Notably, the University of Michigan’s Victors for Veterans program offers free dental care to qualifying veterans. The MDA Foundation supports the clinic through grants, contributing to VINA’s $250,000 annual budget. Donations to the MDA Foundation fund these efforts, ensuring continued access to affordable dental …


Your Mda Team: Working For You, John Tramontana Ms, Cae Nov 2024

Your Mda Team: Working For You, John Tramontana Ms, Cae

The Journal of the Michigan Dental Association

This month's cover feature introduces the Michigan Dental Association (MDA) team based in Okemos, highlighting their dedication to providing exceptional service and value to MDA members.

The team, many of whom have decades of experience, is always available to answer questions and offer support. With a focus on delivering top-notch service, the MDA staff strives to be the best dental association in the country. The article includes an overview of the team members, their roles, and a helpful "Who to Call" guide for members seeking assistance.

The executive director emphasizes the team's expertise and institutional knowledge, inviting members to reach …


How An Mda Policy Becomes State Law, Daniel Miller Dds, Tom Steinbis Oct 2024

How An Mda Policy Becomes State Law, Daniel Miller Dds, Tom Steinbis

The Journal of the Michigan Dental Association

The MDA Committee on Government and Insurance Affairs is addressing concerns raised by dentists regarding the use of virtual credit cards (VCCs) by insurance companies, which have led to financial challenges such as transaction fees and delayed payments. The MDA has initiated a structured legislative process to resolve the issue, involving data collection, policy review, and drafting a bill in collaboration with legal experts and insurance companies. The legislation, introduced by Rep. Sharon MacDonell, aims to ensure that dental practitioners have alternative payment options that guarantee full reimbursement. The MDA continues to advocate for the bill through the legislative process, …


J Mich Dent Assoc October 2024 Oct 2024

J Mich Dent Assoc October 2024

The Journal of the Michigan Dental Association

Each month, The Journal of the Michigan Dental Association provides news, information, and features about Michigan dentistry to our state's oral health community and the MDA's 6,200+ members. It stands as the primary publication reaching Michigan dentists. The October issue's key content includes:

  • Clinical Feature on Endodontics and Vital Pulp Therapy
  • Practice Management Feature with Tips on Surviving the Death of a Partner
  • An update on Advocacy
Regular Departments: New Dentist Column, Updates on the MDA Foundation, MDA Services, Dentistry and the Law, Staff Matters.


The New Professional: Tips For Dealing With Unpleasant Patients, Amrita Patel Dds Sep 2024

The New Professional: Tips For Dealing With Unpleasant Patients, Amrita Patel Dds

The Journal of the Michigan Dental Association

This article emphasizes the importance of managing unpleasant patients in dentistry through empathy, effective communication, and tailored care. Dentists should understand that patient anxiety often stems from fear or past trauma. Building trust through clear explanations, personalized comfort measures, and pain management is crucial. Techniques like guided imagery and gradual exposure can help reduce anxiety. Consistency in care and follow-up support strengthens patient relationships, making even the most challenging patients more comfortable and cooperative.