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Full-Text Articles in Medicine and Health Sciences

Literature Search Strategy Week: Judy Savageau And Laura Sefton On Library Resources And The Important Role They Play In Evaluation Work, Judith A. Savageau, Laura A. Sefton Jan 2015

Literature Search Strategy Week: Judy Savageau And Laura Sefton On Library Resources And The Important Role They Play In Evaluation Work, Judith A. Savageau, Laura A. Sefton

Judith A. Savageau

Blog post to AEA365, a blog sponsored by the American Evaluation Association (AEA) dedicated to highlighting Hot Tips, Cool Tricks, Rad Resources, and Lessons Learned for evaluators. The American Evaluation Association is an international professional association of evaluators devoted to the application and exploration of program evaluation, personnel evaluation, technology, and many other forms of evaluation. Evaluation involves assessing the strengths and weaknesses of programs, policies, personnel, products, and organizations to improve their effectiveness.


Literature Search Strategy Week: Lisa Palmer On Using My Ncbi To Save Pubmed Searches And Citations And Customize Your Display, Lisa A. Palmer Jan 2015

Literature Search Strategy Week: Lisa Palmer On Using My Ncbi To Save Pubmed Searches And Citations And Customize Your Display, Lisa A. Palmer

Lisa A. Palmer

Blog post to AEA365, a blog sponsored by the American Evaluation Association (AEA) dedicated to highlighting Hot Tips, Cool Tricks, Rad Resources, and Lessons Learned for evaluators. The American Evaluation Association is an international professional association of evaluators devoted to the application and exploration of program evaluation, personnel evaluation, technology, and many other forms of evaluation. Evaluation involves assessing the strengths and weaknesses of programs, policies, personnel, products, and organizations to improve their effectiveness.


Marie Stopes International's Sifpo Project—Strengthening International Family Planning Organizations, October 2010–September 2015, Population Council Jan 2015

Marie Stopes International's Sifpo Project—Strengthening International Family Planning Organizations, October 2010–September 2015, Population Council

Reproductive Health

The Population Council was a partner in the Strengthening International Family Planning Organizations (SIFPO) project implemented by Marie Stopes International. SIFPO’s mandate was to increase use of voluntary family planning (FP) services globally by strengthening selected international FP organizations with global reach and an extensive, multicountry network of FP clinics for achieving maximum program impact and synergies. This report outlines the Council’s role within the project: evaluate effectiveness of MSI’s FP programs to identify successful best practices and approaches; assist MSI to disseminate the findings of some or all evaluations; strengthen MSI’s internal research and metrics capacity with thematic workshops …


Evaluating Retention Strategies For At-Risk Undergraduate Nursing Students, Joanna L. Ramsden-Meier Jan 2015

Evaluating Retention Strategies For At-Risk Undergraduate Nursing Students, Joanna L. Ramsden-Meier

Walden Dissertations and Doctoral Studies

As there continues to be a nursing shortage and a lack of diversity in the nursing profession, it is important to retain at-risk students who have been admitted to nursing programs. The purpose of this program evaluation was to compare at-risk students who had not received retention services to at-risk students who had received retention services at a Midwestern college. A formative evaluation was conducted using information from three sources: the college, the students, and the community. Guided by a constructivist theory defined by Ponticell, this study examined the effectiveness of the retention program in terms of its impact on …


Evaluability Assessment Of Adolescent Pregnancy Prevention And Sexual Health Program, Be Proud! Be Responsible! In New York State, Veronica Eileen Fitzpatrick Jan 2015

Evaluability Assessment Of Adolescent Pregnancy Prevention And Sexual Health Program, Be Proud! Be Responsible! In New York State, Veronica Eileen Fitzpatrick

Legacy Theses & Dissertations (2009 - 2024)

Proper implementation of pregnancy prevention programs is essential to sexual health program success and intended health outcomes for participants (Demby et. al, 2014). Large scale implementation of state-wide and local programs can vary. Multiple studies have shown that proper implementation of such programs is an essential requirement to their success (LaChausse, Clark, & Chapple, 2014; Demby et. al, 2014; Fixsen et. al, 2009). Generally, there are three types of organizations that receive funds for pregnancy prevention program implementation: schools, large city community organizations, and smaller community-based organizations (Demby et. al, 2014; Fixsen et. al, 2009). Be Proud! Be Responsible! is …


Judy Savageau And Kathy Muhr On Working With Different Data Sources, Judith A. Savageau, Kathy Muhr Jun 2014

Judy Savageau And Kathy Muhr On Working With Different Data Sources, Judith A. Savageau, Kathy Muhr

Judith A. Savageau

Blog post to AEA365, a blog sponsored by the American Evaluation Association (AEA) dedicated to highlighting Hot Tips, Cool Tricks, Rad Resources, and Lessons Learned for evaluators. The American Evaluation Association is an international professional association of evaluators devoted to the application and exploration of program evaluation, personnel evaluation, technology, and many other forms of evaluation. Evaluation involves assessing the strengths and weaknesses of programs, policies, personnel, products, and organizations to improve their effectiveness.


Evidence-Based Practice For Public Health Project: Final Report, E. Hatheway Simpson, Elaine R. Martin Apr 2014

Evidence-Based Practice For Public Health Project: Final Report, E. Hatheway Simpson, Elaine R. Martin

E. Hatheway Simpson

There are numerous clinically based models for finding the “best evidence” for the diagnosis and treatment of disease. This process is called evidence-based medicine or EBM, which has been defined as "the conscientious, explicit, and judicious use of current best evidence in making decisions about the care of individual patients. The practice of evidence-based medicine means integrating individual clinical expertise with the best available external clinical evidence from systematic research”.1 The need for improved access to high quality public health information has been echoed in various forums involving public health professionals, librarians, and information specialists since the mid 1990s. …


Effect Of The Planet Health Intervention On Eating Disorder Symptoms In Massachusetts Middle Schools, 2005-2008, S. Bryn Austin, Jennifer L. Spadano-Gasbarro, Mary L. Greaney, Emily A. Blood, Anne T. Hunt, Tracy K. Richmond, Monica L. Wang, Solomon Mezgebu, Stavroula K. Osganian, Karen E. Peterson Feb 2014

Effect Of The Planet Health Intervention On Eating Disorder Symptoms In Massachusetts Middle Schools, 2005-2008, S. Bryn Austin, Jennifer L. Spadano-Gasbarro, Mary L. Greaney, Emily A. Blood, Anne T. Hunt, Tracy K. Richmond, Monica L. Wang, Solomon Mezgebu, Stavroula K. Osganian, Karen E. Peterson

Monica L. Wang

INTRODUCTION: The Planet Health obesity prevention curriculum has prevented purging and abuse of diet pills (disordered weight control behavior [DWCB]) in middle-school girls in randomized trials, but the effects of Planet Health on DWCB when implemented by schools under dissemination conditions are not known. METHODS: Massachusetts Department of Public Health and Blue Cross Blue Shield of Massachusetts disseminated Planet Health as part of the 3-year, Healthy Choices obesity prevention program in middle schools. We conducted an evaluation in 45 schools from fall 2005 to spring 2008. We gathered data from school staff to quantify intervention activities, and we gathered anonymous …


Linda Cabral And Judy Savageau On Improve Your Surveys By Conducting Cognitive Interviews, Linda M. Cabral, Judith A. Savageau Jan 2014

Linda Cabral And Judy Savageau On Improve Your Surveys By Conducting Cognitive Interviews, Linda M. Cabral, Judith A. Savageau

Judith A. Savageau

Blog post to AEA365, a blog sponsored by the American Evaluation Association (AEA) dedicated to highlighting Hot Tips, Cool Tricks, Rad Resources, and Lessons Learned for evaluators. The American Evaluation Association is an international professional association of evaluators devoted to the application and exploration of program evaluation, personnel evaluation, technology, and many other forms of evaluation. Evaluation involves assessing the strengths and weaknesses of programs, policies, personnel, products, and organizations to improve their effectiveness.


Integration Of Early Clinical Experience And Population Health In Undergraduate Medical Education, Thang N. Vu, Josephine Mensah-Dapaah Jan 2014

Integration Of Early Clinical Experience And Population Health In Undergraduate Medical Education, Thang N. Vu, Josephine Mensah-Dapaah

Master of Public Health Program Student Publications

Objective: In order to better prepare physicians to face the challenges in health care delivery today, educators have pushed for the integration of core population health competencies into undergraduate medical education. The goal is to equip future physicians with the necessary skills to not only improve the health of an individual, but also be able to advocate for a community and meet the health needs of a population. The purpose of this research study is to propose a plan to evaluate the pilot program Early Meaningful Clinical Experience (EMCE) at the Boonshoft School of Medicine at Wright State University.

Methods: …


A Systematic Review Of Pregnancy Prevention Programs For Minority Youth In The U.S.: A Critical Analysis And Recommendations For Improvement, Sarah B. Maness, E R. Buhi Aug 2013

A Systematic Review Of Pregnancy Prevention Programs For Minority Youth In The U.S.: A Critical Analysis And Recommendations For Improvement, Sarah B. Maness, E R. Buhi

Journal of Health Disparities Research and Practice

African American and Latino youth experience disproportionate rates of both intended and unintended pregnancy in the United States. A public health priority to ameliorate the high rates among this population has been the creation and proposed expansion of pregnancy prevention programs designed specifically for minority youth. However, little is known about the role of incorporating cultural components into program curricula. To better understand the components and outcomes of existing programs for this population, this systematic review analyzed published outcome evaluations of adolescent pregnancy prevention programs for minority youth. This review of literature published from January 2002 to June 2012 and …


Judy Savageau And Terri Anderson On Strategies For Strategic Planning To Improve Evaluation, Judith A. Savageau, Teresa Anderson Aug 2013

Judy Savageau And Terri Anderson On Strategies For Strategic Planning To Improve Evaluation, Judith A. Savageau, Teresa Anderson

Judith A. Savageau

Blog post to AEA365, a blog sponsored by the American Evaluation Association (AEA) dedicated to highlighting Hot Tips, Cool Tricks, Rad Resources, and Lessons Learned for evaluators. The American Evaluation Association is an international professional association of evaluators devoted to the application and exploration of program evaluation, personnel evaluation, technology, and many other forms of evaluation. Evaluation involves assessing the strengths and weaknesses of programs, policies, personnel, products, and organizations to improve their effectiveness.


Judy Savageau On The Irb Process In Human Subject Research, Judith A. Savageau Aug 2013

Judy Savageau On The Irb Process In Human Subject Research, Judith A. Savageau

Judith A. Savageau

Blog post to AEA365, a blog sponsored by the American Evaluation Association (AEA) dedicated to highlighting Hot Tips, Cool Tricks, Rad Resources, and Lessons Learned for evaluators. The American Evaluation Association is an international professional association of evaluators devoted to the application and exploration of program evaluation, personnel evaluation, technology, and many other forms of evaluation. Evaluation involves assessing the strengths and weaknesses of programs, policies, personnel, products, and organizations to improve their effectiveness.


Judy Savageau And Laura Sefton On Creating Standard Operating Procedures For Evaluation Projects, Judith A. Savageau, Laura A. Sefton Aug 2013

Judy Savageau And Laura Sefton On Creating Standard Operating Procedures For Evaluation Projects, Judith A. Savageau, Laura A. Sefton

Judith A. Savageau

Blog post to AEA365, a blog sponsored by the American Evaluation Association (AEA) dedicated to highlighting Hot Tips, Cool Tricks, Rad Resources, and Lessons Learned for evaluators. The American Evaluation Association is an international professional association of evaluators devoted to the application and exploration of program evaluation, personnel evaluation, technology, and many other forms of evaluation. Evaluation involves assessing the strengths and weaknesses of programs, policies, personnel, products, and organizations to improve their effectiveness.


Judy Savageau And Linda Cabral On Using Journal Clubs To Promote Best Practices In Evaluation, Judith A. Savageau, Linda M. Cabral Aug 2013

Judy Savageau And Linda Cabral On Using Journal Clubs To Promote Best Practices In Evaluation, Judith A. Savageau, Linda M. Cabral

Judith A. Savageau

Blog post to AEA365, a blog sponsored by the American Evaluation Association (AEA) dedicated to highlighting Hot Tips, Cool Tricks, Rad Resources, and Lessons Learned for evaluators. The American Evaluation Association is an international professional association of evaluators devoted to the application and exploration of program evaluation, personnel evaluation, technology, and many other forms of evaluation. Evaluation involves assessing the strengths and weaknesses of programs, policies, personnel, products, and organizations to improve their effectiveness.


Michelle Landry And Judy Savageau On No Need To Reinvent The Wheel: Project Management Tools For Your Evaluation Projects, Michelle R. Landry, Judith A. Savageau Aug 2013

Michelle Landry And Judy Savageau On No Need To Reinvent The Wheel: Project Management Tools For Your Evaluation Projects, Michelle R. Landry, Judith A. Savageau

Judith A. Savageau

Blog post to AEA365, a blog sponsored by the American Evaluation Association (AEA) dedicated to highlighting Hot Tips, Cool Tricks, Rad Resources, and Lessons Learned for evaluators. The American Evaluation Association is an international professional association of evaluators devoted to the application and exploration of program evaluation, personnel evaluation, technology, and many other forms of evaluation. Evaluation involves assessing the strengths and weaknesses of programs, policies, personnel, products, and organizations to improve their effectiveness.


From Problem-Solving To Research Utilization: How Operations Research And Program Evaluation Can Make Programs Better, Karen Foreit Jan 2013

From Problem-Solving To Research Utilization: How Operations Research And Program Evaluation Can Make Programs Better, Karen Foreit

HIV and AIDS

HIV treatment, care, and support, and PMTCT programs are most effective when based on the best available research evidence. This is the fundamental premise of evidence-based medicine. Equally well known is the dilemma of transforming evidence into practice, which is the subject of knowledge translation and implementation science. Even when the findings of clinical trials make their way into international and national program guidelines, they run up against competing priorities within public health and community programs, resource constraints, and institutional and human inertia. Understanding how to effectively change the approach used in program operations requires understanding how programs work in …


Hivcore Operations Research Workshop Summary Report, Nrupa Jani Jan 2013

Hivcore Operations Research Workshop Summary Report, Nrupa Jani

HIV and AIDS

Over the past decade, unprecedented progress has been made in the scale-up of HIV treatment, care, and support, yet substantial coverage gaps remain. Targeted operations research and program evaluation can play a significant role in ensuring efficient and effective service delivery, scaling up to reach more clients and on a broader geographical scope, enhancing quality of care, and improving the health status and health systems in developing country settings. With funding from USAID, the Population Council and partners are responding to these critical service delivery issues through HIVCore. HIVCore improves the efficiency, effectiveness, scale, and quality of HIV and AIDS …


Conception, Mise En Oeuvre Et Évaluation D'Une Intervention Factuelle Ciblée Au Profit D'Un Sous-Groupe De Filles Vulnérables : Étude De Cas Du Programme Pilote Filles Éveillées Pour Adolescentes Migrantes Employées De Maison Au Burkina Faso Urbain, Sarah Engebretsen Jan 2013

Conception, Mise En Oeuvre Et Évaluation D'Une Intervention Factuelle Ciblée Au Profit D'Un Sous-Groupe De Filles Vulnérables : Étude De Cas Du Programme Pilote Filles Éveillées Pour Adolescentes Migrantes Employées De Maison Au Burkina Faso Urbain, Sarah Engebretsen

Poverty, Gender, and Youth

Il est crucial d’investir dans les adolescentes du monde en développement, où une proportion déjà importante et grandissante de la population tombe dans la catégorie des moins de 24 ans. La recherche a démontré que les défis posés aux filles sont particulièrement lourds aux alentours de la puberté, qu’il s’agisse de l’exclusion des espaces publics (et du manque de sécurité dans ceux accessibles), de la perte du réseau de pairs, de la déscolarisation, de la pression du mariage ou de liaisons comme stratégies de subsistance, ou encore de l’intériorisation de normes de genre préjudiciables. Les investissements consentis doivent l’être aux …


Designing, Implementing, And Evaluating A Targeted, Evidence-Based Intervention For A Vulnerable Subgroup Of Girls: A Case Study Of The Filles Éveillées ("Girls Awakened") Pilot Program For Migrant Adolescent Girls In Domestic Service In Urban Burkina Faso, Sarah Engebretsen Jan 2013

Designing, Implementing, And Evaluating A Targeted, Evidence-Based Intervention For A Vulnerable Subgroup Of Girls: A Case Study Of The Filles Éveillées ("Girls Awakened") Pilot Program For Migrant Adolescent Girls In Domestic Service In Urban Burkina Faso, Sarah Engebretsen

Poverty, Gender, and Youth

Investing in adolescent girls is crucial in the developing world where a large and growing proportion of the population is under the age of 24. Research has demonstrated that adolescent girls face serious challenges around the time of puberty including withdrawal from (and lack of safety in) public spaces, loss of peers, leaving school, pressure for marriage or liaisons as livelihood strategies, and internalization of harmful gender norms. Investments need to be made at critical moments in early adolescence. While policymakers and development professionals have acknowledged the need to make investments in the poorest girls in the poorest communities early …


Fp2020: A Research Roadmap, Population Council Jan 2013

Fp2020: A Research Roadmap, Population Council

Reproductive Health

The global community came together in July 2012 in pursuit of an ambitious yet essential goal: ensuring that 120 million additional women and girls have access to effective family planning information and services by 2020. National governments, civil society, and the private sector resolved to tackle the numerous supply and demand barriers that prevent many women from using contraceptives. Donors committed $2.6 billion in new funding to support these efforts, matched by pledges from many developing-country governments. To reap the benefits of family planning, clients must have easy access to a wide range of affordable contraceptive methods through multiple service …


Cost Estimation For Scale-Up Of Voucher Services In Kenya, Shubhra Kumar, Smita Sanghrajka, Benjamin Bellows Jan 2013

Cost Estimation For Scale-Up Of Voucher Services In Kenya, Shubhra Kumar, Smita Sanghrajka, Benjamin Bellows

Reproductive Health

This document reports on the Government of Kenya’s Output-Based Aid (OBA) vouchers program—an affordable strategy to meet the international and national objectives for improved maternal and reproductive health. To help achieve the global Millennium Development Goals related to maternal and child health, the Kenyan government has launched several initiatives including this Vision 2030 flagship program which harmonizes global and national objectives by improving access and enhancing equity in health service delivery. The report finds that the three maternal health MDG indicators—maternal mortality rate, rate of institutional deliveries, and contraceptive prevalence—can all be improved substantially by scaling up the OBA program. …


An Evaluation Of The Pre-Release Planning Program Of The Georgia Department Of Corrections And A Qualitative Assessment Of Reentry Experiences Of Program Participants, Alison N. Mccullough Jan 2012

An Evaluation Of The Pre-Release Planning Program Of The Georgia Department Of Corrections And A Qualitative Assessment Of Reentry Experiences Of Program Participants, Alison N. Mccullough

Public Health Theses

Higher rates of HIV are seen within correctional systems across the United States. Georgia has one of the largest correctional populations in the country and HIV rates among prisoners are elevated when compared to the state as a whole. The purpose of this project was to evaluate the Pre-Release Planning Program of the Georgia Department of Corrections and to identify reentry needs unique to persons living with HIV. This evaluation was informed by the post-release experiences of participants who described their own reentry journeys through semi-structured qualitative interviews. A convenience sample of 45 program participants was recruited to complete a …


Berhane Hewan ('Light For Eve'): Increasing Opportunities To Delay Marriage And Promote Schooling, Annabel Erulkar, Eunice N. Muthengi Jan 2012

Berhane Hewan ('Light For Eve'): Increasing Opportunities To Delay Marriage And Promote Schooling, Annabel Erulkar, Eunice N. Muthengi

Poverty, Gender, and Youth

This policy brief describes the findings of a pilot study on girls’ experience of early marriage, education, and sexual behavior in rural Amhara Region, Ethiopia. The brief also discusses efforts in the region to delay marriage and promote girls’ schooling. The Amhara Bureau of Women, Children and Youth Affairs and the Population Council pilot-tested a program to delay marriage and support schooling in rural Amhara Region. The program, entitled Berhane Hewan (Amharic for “Light for Eve”), included community conversations, support for remaining in school, and conditional cash transfers if girls remained unmarried and in school for the duration of the …


Replication Of The Community Mobilization For Postabortion Care (Commpac) Model In Naivasha District, Rift Valley Province, Kenya: An Evaluation Report, Chi-Chi Undie, Francis Obare, Saumya Ramarao Jan 2012

Replication Of The Community Mobilization For Postabortion Care (Commpac) Model In Naivasha District, Rift Valley Province, Kenya: An Evaluation Report, Chi-Chi Undie, Francis Obare, Saumya Ramarao

Reproductive Health

The Population Council’s RESPOND project worked with districts and communities in Kenya to: strengthen service delivery points to provide postabortion care (PAC) services; conduct community mobilization to improve involvement in and knowledge of the prevention and treatment of postabortion complications; build community capacity to address needs related to PAC; and encourage involvement in community action of those most marginalized and most affected by postabortion complications. The program succeeded at increasing knowledge of critical danger signs; enabling providers to effectively offer PAC services; and raising awareness of PAC, among other goals. The intervention was less successful in increasing FP knowledge, current …


Evaluation Of The Population-Level Impact Of The Maternal Health Voucher Program In Uganda, Reproductive Health Vouchers Evaluation Team Jan 2012

Evaluation Of The Population-Level Impact Of The Maternal Health Voucher Program In Uganda, Reproductive Health Vouchers Evaluation Team

Reproductive Health

This report is based on an evaluation of the population-level impact of the maternal health voucher program in Uganda focusing on targeting of beneficiaries, health service utilization (four or more antenatal care visits, facility delivery, and postnatal care), out-of-pocket expenses, and equity. It further reviews the findings from an independent verification of the program that was conducted by PricewaterhouseCoopers Limited in 2010. The impact of the program on the outcomes considered is determined through a simple comparison of changes in proportions between intervention and comparison groups before and after the program started as well as estimation of multilevel random-intercept logit …


Report Of The Voucher And Accreditation Evaluation Project Meeting, Reproductive Health Vouchers Evaluation Team, Population Council Jan 2012

Report Of The Voucher And Accreditation Evaluation Project Meeting, Reproductive Health Vouchers Evaluation Team, Population Council

Reproductive Health

This is a report on a technical advisory meeting that brought together 45 participants from the five country programs being evaluated through the Reproductive Health Voucher and Accreditation (V&A) project, which is implemented by the Population Council with financial support from the Bill and Melinda Gates Foundation. This group met for the first time as a newly emerging “voucher community” to learn from the successes and challenges faced in this early growth phase of emerging V&A programs that deliver maternal and reproductive health services. In addition to standardizing the collection of performance and financing metrics, who would use such data …


Defining Effective Voucher Management Information Systems: A Blueprint For Information Systems To Support Scalable Reproductive Health Voucher Programs, Based On System Evaluations With Programs In Bangladesh, Cambodia, Kenya, Uganda, And Tanzania, Mahad Ibrahim, Benjamin Bellows, Jaspal S. Sandhu Jan 2012

Defining Effective Voucher Management Information Systems: A Blueprint For Information Systems To Support Scalable Reproductive Health Voucher Programs, Based On System Evaluations With Programs In Bangladesh, Cambodia, Kenya, Uganda, And Tanzania, Mahad Ibrahim, Benjamin Bellows, Jaspal S. Sandhu

Reproductive Health

This document defines the key elements of information systems to support the development of effective, scalable voucher information systems. It is based on an engagement between the Gobee Group and the Population Council to strengthen information systems of reproductive health voucher programs in five countries in 2011–12. At the time of publication of this document, the Population Council was in the midst of a multiyear evaluation of five of the biggest reproductive health programs worldwide, an effort supported by the Bill & Melinda Gates Foundation. While the work supporting this report has been focused on reproductive health voucher programs—which provide …


Population Level Impact Of Vouchers On Access In Uganda, Benjamin Bellows, Francis Obare, Reproductive Health Vouchers Evaluation Team Jan 2012

Population Level Impact Of Vouchers On Access In Uganda, Benjamin Bellows, Francis Obare, Reproductive Health Vouchers Evaluation Team

Reproductive Health

No abstract provided.


A Theory-Based Instrument To Evaluate Team Communication In The Operating Room: Balancing Measurement Authenticity And Reliability, Lorelei Lingard, Glenn Regehr, Sherry Espin, Sarah Whyte Jun 2011

A Theory-Based Instrument To Evaluate Team Communication In The Operating Room: Balancing Measurement Authenticity And Reliability, Lorelei Lingard, Glenn Regehr, Sherry Espin, Sarah Whyte

Lorelei Lingard

BACKGROUND: Breakdown in communication among members of the healthcare team threatens the effective delivery of health services, and raises the risk of errors and adverse events. AIM: To describe the process of developing an authentic, theory-based evaluation instrument that measures communication among members of the operating room team by documenting communication failures. METHODS: 25 procedures were viewed by 3 observers observing in pairs, and records of events on each communication failure observed were independently completed by each observer. Each record included the type and outcome of the failure (both selected from a checklist of options), as well as the time …