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Full-Text Articles in Operations Research, Systems Engineering and Industrial Engineering

A Dual Perspective Towards Building Resilience In Manufacturing Organizations, Steven A. Fazio Dec 2021

A Dual Perspective Towards Building Resilience In Manufacturing Organizations, Steven A. Fazio

Theses and Dissertations

Modern manufacturing organizations exist in the most complex and competitive environment the world has ever known. This environment consists of demanding customers, enabling, but resource intensive Industry 4.0 technology, dynamic regulations, geopolitical perturbations, and innovative, ever-expanding global competition. Successful manufacturing organizations must excel in this environment while facing emergent disruptions generated as biproducts of complex man-made and natural systems. The research presented in this thesis provides a novel two-sided approach to the creation of resilience in the modern manufacturing organization. First, the systems engineering method is demonstrated as the qualitative framework for building literature-derived organizational resilience factors into organizational structures …


Using A Systemic Skills Model To Build An Effective 21st Century Workforce: Factors That Impact The Ability To Navigate Complex Systems, Morteza Nagahi Dec 2021

Using A Systemic Skills Model To Build An Effective 21st Century Workforce: Factors That Impact The Ability To Navigate Complex Systems, Morteza Nagahi

Theses and Dissertations

The growth of technology and the proliferation of information made modern complex systems more fragile and vulnerable. As a result, competitive advantage is no longer achieved exclusively through strategic planning but by developing an influential cadre of technical people who can efficiently manage and navigate modern complex systems. The dissertation aims to provide educators, practitioners, and organizations with a model that helps to measure individuals’ systems thinking skills, complex problem solving, personality traits, and the impacting demographic factors such as managerial and work experience, current occupation type, organizational ownership structure, and education level. The intent is to study how these …


Evaluating The Impact Of Culture On Customer Satisfaction For Fms Projects, Yaquari A. Adams Ii Mar 2021

Evaluating The Impact Of Culture On Customer Satisfaction For Fms Projects, Yaquari A. Adams Ii

Theses and Dissertations

The cost, time, and quality pillars of the iron triangle in project management are often considered the most important factors for managers to consider when striving to achieve project success. However, recent literature suggests customer satisfaction and end-user benefit are the most important elements to prioritize during project development. This research analyzes the Air Force Security Assistance Center Construction Division and Foreign Military Sales (FMS) joint construction operations in relation to two Project Management Body of Knowledge (PMBOK) knowledge areas, project stakeholder management and project risk management. Project stakeholder management is addressed by identifying the relationship between cultural competency and …


A Fuzzy Framework For The Air Force Mission Dependency Index, Devin M. Depalmer Mar 2021

A Fuzzy Framework For The Air Force Mission Dependency Index, Devin M. Depalmer

Theses and Dissertations

AFIMSC completed an MDI modernization to support better risk-based decision-making by utilizing tactical mission-owner knowledge to quantify the relationship between facilities and the missions they enable. The resulting facility-mission risk scores leave room for improvement for better use of their intended purposes due to (1) the vulnerability of cognitive biases affecting survey responses due to the use of a traditional risk matrix (2) the lack of resolution between scores from risk ties and (3) the failure to include information from the operational and strategic organizational hierarchy level. This research addresses these concerns through the novel implementation of a fuzzy logic …


Exploring The Limits Of Strategic Thought: Evaluating How Different Communication Modalities Affect The Nature Of Strategic Decision-Making Using Cognitive Hierarchy, Stephen D. Donnel Mar 2021

Exploring The Limits Of Strategic Thought: Evaluating How Different Communication Modalities Affect The Nature Of Strategic Decision-Making Using Cognitive Hierarchy, Stephen D. Donnel

Theses and Dissertations

This research examines and quantifies the degree to which both information communication modality and the situational complexity affect individuals' ability to process the provided information and determine an effective strategy. Human subject testing herein consists of benign benevolent intervention involving the presentation of a series of strategic situations. For each situation, a participant attempts to identify their best response for a two-player, normal-form game with complete information. In each such game, players seek to maximize their own utility while considering their own actions, their opponent's actions, and each player's respective preferences over outcomes resulting from the possible combinations of actions. …