Operations Research, Systems Engineering and Industrial Engineering Commons^™

Management Of Extremes In The Configuration Of Interoffice Telephone Switch & Priority Systems, C. Ariel Pinto

Engineering Management & Systems Engineering Faculty Publications

This paper describes how to enable diverse enterprise customers for voice-data switch to achieve in configuration a balance among users, features, and perceived reliability subject to extremes of traffic. The analysis entailed the simulation of the voice-data switch with embedded priority system, generation of latency times for various configurations and transaction traffic rates, and the development of a framework and theoretical propositions for configuration of super-saturated systems. It was shown that the concept of tolerance levels defined in the risk of extreme events can be applied for embedded priority systems and was the basis for the application of the zone-configuration …