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Full-Text Articles in Operations Research, Systems Engineering and Industrial Engineering

Road Rescue Implements A Continuous Process Improvement Framework, John Olson, Paul Savory Dec 2015

Road Rescue Implements A Continuous Process Improvement Framework, John Olson, Paul Savory

John Olson

Continuous improvement programs traditionally focus on making small incremental improvements to a system. Unfortunately, their success can be limited due to the rapid changing environment within which most small companies operate. Improvement efforts should be flexible enough to capitalize on incremental and radical changes to a system. This paper presents a case analysis of how Road Rescue, an ambulance manufacturer, uses a continuous improvement framework to capitalize on both radical and incremental improvement opportunities. Results include a 10% increase in throughput, reduced cycle time of 44%, increased customer satisfaction, and higher quality.


Patient-Centered Appointment Scheduling Using Agent-Based Simulation, Tammy Toscos, Ayten Turkcan, Brad Doebbeling Dec 2015

Patient-Centered Appointment Scheduling Using Agent-Based Simulation, Tammy Toscos, Ayten Turkcan, Brad Doebbeling

Tammy R Toscos

Enhanced access and continuity are key components of patient-centered care. Existing studies show that several interventions such as providing same day appointments, walk-in services, after-hours care, and group appointments, have been used to redesign the healthcare systems for improved access to primary care. However, an intervention focusing on a single component of care delivery (i.e. improving access to acute care) might have a negative impact other components of the system (i.e. reduced continuity of care for chronic patients). Therefore, primary care clinics should consider implementing multiple interventions tailored for their patient population needs. We collected rapid ethnography and observations to …


Modeling A Severe Supply Chain Disruption And Post-Disaster Decision Making With Application To The Japanese Earthquake And Tsunami, Cameron A. Mackenzie, Kash Barker, Joost R. Santos Jan 2014

Modeling A Severe Supply Chain Disruption And Post-Disaster Decision Making With Application To The Japanese Earthquake And Tsunami, Cameron A. Mackenzie, Kash Barker, Joost R. Santos

Cameron A. MacKenzie

Modern supply chains are increasingly vulnerable to disruptions, and a disruption in one part of the world can cause supply difficulties for companies around the globe. This article develops a model of severe supply chain disruptions in which several suppliers suffer from disabled production facilities and firms that purchase goods from those suppliers may consequently suffer a supply shortage. Suppliers and firms can choose disruption management strategies to maintain operations. A supplier with a disabled facility may choose to move production to an alternate facility, and a firm encountering a supply shortage may be able to use inventory or buy …


Generating A Random Collection Of Discrete Joint Probability Distributions Subject To Partial Information, Luis V. Montiel, J. Eric Bickel Jan 2012

Generating A Random Collection Of Discrete Joint Probability Distributions Subject To Partial Information, Luis V. Montiel, J. Eric Bickel

Eric Bickel

In this paper, we develop a practical and flexible methodology for generating a random collection of discrete joint probability distributions, subject to a specified information set, which can be expressed as a set of linear constraints (e.g., marginal assessments, moments, or pairwise correlations). Our approach begins with the construction of a polytope using this set of linear constraints. This polytope defines the set of all joint distributions that match the given information; we refer to this set as the “truth set.”We then implement aMonte Carlo procedure, the Hit-and- Run algorithm, to sample points uniformly from the truth set. Each sampled …


Evaluating The Consequences Of An Inland Waterway Port Closure With A Dynamic Multiregional Interdependence Model, Cameron A. Mackenzie, Kash Barker, F. Hank Grant Jan 2012

Evaluating The Consequences Of An Inland Waterway Port Closure With A Dynamic Multiregional Interdependence Model, Cameron A. Mackenzie, Kash Barker, F. Hank Grant

Cameron A. MacKenzie

As intermodal hubs connecting barge, train, and truck transportation modes, inland ports play an important role in U.S. and global commerce. Like coastal ports, inland ports face the risk of malevolent attacks, man-made accidents, and natural disasters. However, most port impact studies focus on the consequences of one of these disruptive events suddenly closing a coastal port. This paper examines the economic impact of suddenly closing an inland port by combining a simulation and a multiregional input-output model. The simulation models how companies may react if an inland waterway port suddenly closes, and the multiregional dynamic inoperability input-output model quantifies …


Simulation-Based Evaluation Of Port Evacuation Plans For Predictable Natural Disasters, Xiuli Qu, Maurice Jackson, Lauren Davis Dec 2011

Simulation-Based Evaluation Of Port Evacuation Plans For Predictable Natural Disasters, Xiuli Qu, Maurice Jackson, Lauren Davis

Dr. Lauren B Davis

Effective port emergency evacuation could reduce the potential damages and losses caused by a predictive natural disaster. Thus, most U.S. ports have evacuation plans or guidelines established for predictive natural disasters, especially hurricanes. However, hurricane Katrina still revealed that these existing emergency evacuation plans may not be as effective as originally expected. The objective of this study is to provide a quantitative approach to evaluating the effectiveness of port emergency evacuation plans for hurricanes. A discrete-event simulation model is developed in this study to capture the dynamic evacuation process in a complex port environment when a hurricane approaches a port. …


Evaluating The Impact Of Patient Arrival Patterns In The Performance Of Appointment Scheduling Rules, Alcides Santander-Mercado, Jose Zayas-Castro, Laila Cure, Ali Yalcin Dec 2010

Evaluating The Impact Of Patient Arrival Patterns In The Performance Of Appointment Scheduling Rules, Alcides Santander-Mercado, Jose Zayas-Castro, Laila Cure, Ali Yalcin

Laila Cure

This paper evaluates the ability of commonly used Appointment Scheduling Rules (ASRs) in smoothing the effect of environmental factors in the performance of an outpatient scheduling system. ASRs have been widely implemented in outpatient clinics to improve performance measures such as staff idle time, patient waiting time, and facility congestion. However, the successful implementation of an ASR depends on its ability in dealing with the environmental factors affecting the system. Factors such as no-shows, variability of consultation times, patient unpunctuality, walk-in patient arrivals and the number of admitted patients per session affect the performance of the clinics in terms of …


Rfid-Enabled Inventory Control Optimization: A Proof Of Concept In A Small-To-Medium Retailer, H. Dane, Katina Michael, S. F. Wamba Jan 2010

Rfid-Enabled Inventory Control Optimization: A Proof Of Concept In A Small-To-Medium Retailer, H. Dane, Katina Michael, S. F. Wamba

Dr Samuel Fosso Wamba

This study examines the impact of radio-frequency identification (RFID) technology on the inventory control practices of a small-to-medium retailer using a proof of concept (PoC) approach. The exploratory study was conducted using a single case study of a hardware retailer stocking 5000 product lines provided by 110 active suppliers. To analyze the present mode of operation, procedural documents, semi-structured interviews and a participant observation was conducted. The basis for the proof of concept was a future mode of operation using a quasi-experimental design. Results indicate that in a small-to-medium retail environment, RFID technology could act as a loss prevention mechanism, …