Operations Research, Systems Engineering and Industrial Engineering Commons^™

Sop Development For Erp/Software Project Management Of A Consulting Company, Piyanat Viengcome

Chulalongkorn University Theses and Dissertations (Chula ETD)

Presently, ERP/software consulting company has experienced in information gathering process from users in customer company which lead to insufficient to-be process development and vendor selection process. The unexpected results would be extra budget and high manual workload in organization. The possible root cause is uncleared procedure to proceed the project management in ERP/software implementation. The objective of this research is to develop the standard operating procedure for ERP/software project management of a consulting company concentrated in manufacturing industry in Thailand. The methodology starts with studying of competitors' approach from their websites. The ERP expert interview is the next step, 3 …