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Full-Text Articles in Operations Research, Systems Engineering and Industrial Engineering

Choice-Based Crowdshipping: A Dynamic Task Display Problem, Alp Arslan, Firat Kilci, Shih-Fen Cheng, Archan Misra Sep 2022

Choice-Based Crowdshipping: A Dynamic Task Display Problem, Alp Arslan, Firat Kilci, Shih-Fen Cheng, Archan Misra

Research Collection School Of Computing and Information Systems

This paper studies the integration of the crowd workforce into a generic last-mile delivery setting in which a set of known delivery requests should be fulfilled at a minimum cost. In this setting, the crowd drivers are able to choose to perform a parcel delivery among the available and displayed requests. We specifically investigate the question: what tasks should be displayed to an individual driver, so as to minimize the overall delivery expenses? In contrast to past approaches, where drivers are either (a) given the choice of a single task chosen so as to optimize the platform’s profit, or (b) …


Smart Manufacturing—Theories, Methods, And Applications, Zhuming Bi, Lida Xu, Puren Ouyang Aug 2022

Smart Manufacturing—Theories, Methods, And Applications, Zhuming Bi, Lida Xu, Puren Ouyang

Information Technology & Decision Sciences Faculty Publications

(First paragraph) Smart manufacturing (SM) distinguishes itself from other system paradigms by introducing ‘smartness’ as a measure to a manufacturing system; however, researchers in different domains have different expectations of system smartness from their own perspectives. In this Special Issue (SI), SM refers to a system paradigm where digital technologies are deployed to enhance system smartness by (1) empowering physical resources in production, (2) utilizing virtual and dynamic assets over the internet to expand system capabilities, (3) supporting data-driven decision making at all domains and levels of businesses, or (4) reconfiguring systems to adapt changes and uncertainties in dynamic environments. …


Joint Chance-Constrained Staffing Optimization In Multi-Skill Call Centers, Tien Thanh Dam, Thuy Anh Ta, Tien Mai Aug 2022

Joint Chance-Constrained Staffing Optimization In Multi-Skill Call Centers, Tien Thanh Dam, Thuy Anh Ta, Tien Mai

Research Collection School Of Computing and Information Systems

This paper concerns the staffing optimization problem in multi-skill call centers. The objective is to find a minimal cost staffing solution while meeting a target level for the quality of service (QoS) to customers. We consider a staffing problem in which joint chance constraints are imposed on the QoS of the day. Our joint chance-constrained formulation is more rational capturing the correlation between different call types, as compared to separate chance-constrained versions considered in previous studies. We show that, in general, the probability functions in the joint-chance constraints display S-shaped curves, and the optimal solutions should belong to the concave …


Smart Supply Chain Management In Industry 4.0, Guoqing Zhang, Yiqin Yang, Guoqing Yang May 2022

Smart Supply Chain Management In Industry 4.0, Guoqing Zhang, Yiqin Yang, Guoqing Yang

Industrial and Manufacturing Systems Engineering Publications

The emerging information and communication technologies (ICT) related to Industry 4.0 play a critical role to enhance supply chain performance. Employing the smart technologies has led to so-called smart supply chains. Understanding how Industry 4.0 and related ICT affect smart supply chains and how smart supply chains evolve with the support of the advanced technologies are vital to practical and academic communities. Existing review works on smart supply chains with ICT mainly rely on the academic literature alone. This paper presents an integrated approach to explore the effects of Industry 4.0 and related ICT on smart supply chains, by combining …


Society Dilemma Of Computer Technology Management In Today's World, Iwasan D. Kejawa Ed.D Apr 2022

Society Dilemma Of Computer Technology Management In Today's World, Iwasan D. Kejawa Ed.D

School of Computing: Faculty Publications

Abstract - Is it true that some of the inhabitants of the world’s today are still hesitant in using computers? Research has shown that today many people are still against the use of computers. Computer technology management can be said to be obliterated by security problems. Research shows that some people in society feel reluctant or afraid to use computers because of errors and exposure of their privacy and their sophistication, which sometimes are caused by computer hackers and malfunction of the computers. The dilemma of not utilizing computer technology at all or, to its utmost, by certain people in …


The Music Bluetooth Controller: An Intersection Between Technology And Music, Lydia Wu Apr 2022

The Music Bluetooth Controller: An Intersection Between Technology And Music, Lydia Wu

Senior Honors Theses

The modern musician faces a new challenge: how can technology be used to enhance a performance? This thesis documents the development of a Bluetooth remote controller that will aid today’s performing musicians by interacting with a digital display (e.g., an iPad) to flip musical score pages remotely. At its core, while mimicking a Bluetooth pedal (the current industry standard), this device attaches to the musician’s hand. In its pilot stages, the device has been referred to “MBC” (Music Bluetooth Controller).


Challenges Of The Industrial Revolution Era 1.0 To 5.0 : University Digital Library In Indoensia, Merlin Apriliyanti, Ilham M Mar 2022

Challenges Of The Industrial Revolution Era 1.0 To 5.0 : University Digital Library In Indoensia, Merlin Apriliyanti, Ilham M

Library Philosophy and Practice (e-journal)

This study explains the development of the world of libraries to establish a very close relationship with the world of information technology. For this reason, facilities and infrastructure are needed to facilitate data and information retrieval quickly and accurately. Facing the challenges of the Industrial Revolution 5.0 era by utilizing information technology, libraries must also adapt to the times. Because the library has an important role, among others, as a source of information and the development of knowledge. Used libraries are still conventional to be converted into digital libraries. In essence, this development represents the desire of library users for …


Stochastic Knapsack Revisited: The Service Level Perspective, Guodong Lyu, Mabel C. Chou, Chung-Piaw Teo, Zhichao Zheng, Yuanguang Zhong Mar 2022

Stochastic Knapsack Revisited: The Service Level Perspective, Guodong Lyu, Mabel C. Chou, Chung-Piaw Teo, Zhichao Zheng, Yuanguang Zhong

Research Collection Lee Kong Chian School Of Business

A key challenge in the resource allocation problem is to find near-optimal policies to serve different customers with random demands/revenues, using a fixed pool of capacity (properly configured). In this paper, we study the properties of three classes of allocation policies-responsive (with perfect hindsight), adaptive (with information updates), and anticipative (with forecast information) policies. These policies differ in how the information on actual demand and revenue of each customer is being revealed and integrated into the allocation decisions. We show that the analysis of these policies can be unified through the notion of "persistency" (or service level) values-the probability that …


Coordinated Delivery To Shopping Malls With Limited Docking Capacity, Ruidian Song, Hoong Chuin Lau, Xue Luo, Lei Zhao Mar 2022

Coordinated Delivery To Shopping Malls With Limited Docking Capacity, Ruidian Song, Hoong Chuin Lau, Xue Luo, Lei Zhao

Research Collection School Of Computing and Information Systems

Shopping malls are densely located in major cities such as Singapore and Hong Kong. Tenants in these shopping malls generate a large number of freight orders to their contracted logistics service providers, who independently plan their own delivery schedules. These uncoordinated deliveries and limited docking capacity jointly cause congestion at the shopping malls. A delivery coordination platform centrally plans the vehicle routes for the logistics service providers and simultaneously schedules the dock time slots at the shopping malls for the delivery orders. Vehicle routing and dock scheduling decisions need to be made jointly against the backdrop of travel time and …


Exact Algorithms For Practical Instances Of The Railcar Loading Problem At Marine Container Terminals, Manwo Ng, Dung-Ying Lin Jan 2022

Exact Algorithms For Practical Instances Of The Railcar Loading Problem At Marine Container Terminals, Manwo Ng, Dung-Ying Lin

Information Technology & Decision Sciences Faculty Publications

With the growth in global trade and its environmental footprint, sustainable modes of freight movement are increasingly important in today’s globalized world. This study focuses on on-dock rail, where the rail terminal is located within the marine container terminal. On-dock rail has in recent years become an essential mode of transportation to move containers out of congested marine container terminals. This study contributes to the literature by presenting tailored exact solution algorithms for a recently proposed optimization model to optimize the loading of double-stack trains. In particular, a 3-stage solution framework is presented for the case when rail cars have …


Launch Editorial, Jindong Qin, Xiaofang Chen, Lida Xu Jan 2022

Launch Editorial, Jindong Qin, Xiaofang Chen, Lida Xu

Information Technology & Decision Sciences Faculty Publications

The digital economy is first and foremost a data economy, and data is the first element of the digital economy. Management System Engineering (MSE) is dedicated to the methodology of System Engineering (SE) and the practice of Management Decision Making. The digital economy is a network economy, and the Internet is the basic carrier of the digital economy. [Extracted from the article]


System And Risk Analysis Of Cloud Manufacturing System, Trupti Narayan Rane Jan 2022

System And Risk Analysis Of Cloud Manufacturing System, Trupti Narayan Rane

Engineering Management & Systems Engineering Faculty Publications

The Cloud manufacturing(C-Mfg) system involves remote distributed manufacturing resources and capabilities collaborating as a single virtual entity. The system receives orders for custom products and provides manufacturing as a service to the end customers. The primary activities of the system, among others, are transaction control, resource allocation and monitoring, distributed manufacturing, quality control, and delivery of consignments to the customers. The actual manufacturing is done by a network of third-party partner manufacturers providing the services to end customers, helping them with cost reduction, shorter time-to-market, and enabling efficient collaboration between manufacturers in the CMfg network. This paper aims to deep …


Optimization Model For Maintenance Planning Of Loading Equipment In Open Pit Mines, Farshid Javadnejad, Mohammad Reza Sharifi, Mohammad Hossein Basiri, Bakhtiar Ostadi Jan 2022

Optimization Model For Maintenance Planning Of Loading Equipment In Open Pit Mines, Farshid Javadnejad, Mohammad Reza Sharifi, Mohammad Hossein Basiri, Bakhtiar Ostadi

Engineering Management & Systems Engineering Faculty Publications

Maintenance plays a significant role in operating costs in the mining industry. Improving this matter controls maintenance costs and enhances productivity and production effectively. Shovels are one of the most widely used loading machines in non-continuous activities. Thus, evaluating and optimizing their availability is one of the essential solutions to achieving high productivity and cost reduction. This paper presents a mathematical programming model to maximize availability and minimize the total expected costs. We programmed the proposed nonlinear planning model using the Symbiotic Organisms Search (SOS) meta-heuristic algorithm in Matlab software. It determines the optimal maintenance intervals for different parts of …


A Human Factors Study Of Risk Management Of Complex Agile Scrum Projects In Large Enterprises, Ravi Kalluri Jan 2022

A Human Factors Study Of Risk Management Of Complex Agile Scrum Projects In Large Enterprises, Ravi Kalluri

Engineering Management & Systems Engineering Faculty Publications

Agile Project Management methods have gained phenomenal success in the IT software world in managing projects of high complexity and uncertainty. However, Agile projects come with their unique set of risks. This paper seeks to explore the risks posed by human factors to complex Agile Scrum projects in large enterprises. Project Risk Management is crucial in determining the future performance of a complex project. Increasing project complexity makes it more and more difficult to anticipate potential events that could affect the project and to make effective decisions to reduce project risk exposure. This is even more true for Agile projects …


Blockchain-Based Digital Trust Mechanism: A Use Case Of Cloud Manufacturing Of Lds Syringes For Covid-19 Vaccination, Trupti Rane, Jingwei Huang Jan 2022

Blockchain-Based Digital Trust Mechanism: A Use Case Of Cloud Manufacturing Of Lds Syringes For Covid-19 Vaccination, Trupti Rane, Jingwei Huang

Engineering Management & Systems Engineering Faculty Publications

Trust is essential in the digital world. It is a critical task to build digital trust for the ongoing digital engineering transformation. Aiming at developing a blockchain-based digital trust mechanism for Cloud Manufacturing or Manufacturing-as-a-Service (MaaS), in this paper, we use the manufacturing of low dead space (LDS) medical syringes through Cloud Manufacturing as a motivating scenario to develop a basic framework. To meet the need of optimally saving COVID-19 vaccine doses to save more lives, the medical device manufacturing community needs to make a swift move to meet the surged need for LDS syringes. Cloud Manufacturing is a form …


Managing Stochastic Bucket Brigades On Discrete Work Stations, Peng Wang, Kai Pan, Zhenzhen Yan, Yun Fong Lim Jan 2022

Managing Stochastic Bucket Brigades On Discrete Work Stations, Peng Wang, Kai Pan, Zhenzhen Yan, Yun Fong Lim

Research Collection Lee Kong Chian School Of Business

Bucket brigades are notably used to coordinate workers in production systems. We study a J-station, I-worker bucket brigade system. The time duration for each worker to serve a job at a station is exponentially distributed with a rate that depends on the station's expected work content and the worker's work speed. Our goal is to maximize the system's productivity or to minimize its inter-completion time variability. We analytically derive the throughput and the coefficient of variation (CV) of the inter-completion time. We study the system under two cases. (i) If the work speeds depend only on the workers, the throughput …