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Operations Research, Systems Engineering and Industrial Engineering Commons™
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Full-Text Articles in Operations Research, Systems Engineering and Industrial Engineering
Ranking Of Human Senses In Relation To Different In-Flight Activities Contributing To The Comfort Experience Of Airplane Passengers, Joyce Bouwens, Suzanne Hiemstra-Van Mastrigt, Peter Vink
Ranking Of Human Senses In Relation To Different In-Flight Activities Contributing To The Comfort Experience Of Airplane Passengers, Joyce Bouwens, Suzanne Hiemstra-Van Mastrigt, Peter Vink
International Journal of Aviation, Aeronautics, and Aerospace
Bubb, Bengler, Grünen, and Vollrath (2015) identified six environmental comfort factors and ordered them from most important to least important (smell, light, vibrations, sound, climate and anthropometry). This paper attempts to verify whether this suggested order of comfort-related factors also applies to the expectations of aircraft passengers. For this purpose, two studies were carried out. First, a survey was conducted among 183 aircraft passengers between 19 and 64 years old. In this survey, respondents were asked to rank six comfort factors by selecting the most important factor from 15 pairs of factors (e.g. light versus smell). The respondents indicated anthropometry …