Open Access. Powered by Scholars. Published by Universities.®
Articles 1 - 2 of 2
Full-Text Articles in Engineering
Intent Detection Through Text Mining And Analysis, Samantha Akulick, El Sayed Mahmoud
Intent Detection Through Text Mining And Analysis, Samantha Akulick, El Sayed Mahmoud
Publications and Scholarship
The article is about the work investigated using n-grams, parts-Of-Speech and Support Vector machines for detecting the customer intents in the user generated contents. The work demonstrated a system of categorization of customer intents that is concise and useful for business purposes. We examined possible sources of text posts to be analyzed using three text mining algorithms. We presented the three algorithms and the results of testing them in detecting different six intents. This work established that intent detection can be performed on text posts with approximately 61% accuracy.
An Engagement Strategy For Teaching Computing Concepts, El Sayed Mahmoud
An Engagement Strategy For Teaching Computing Concepts, El Sayed Mahmoud
Publications and Scholarship
The research work in this paper investigates a new teaching strategy that uses active learning through play to increase students’ uptake of learning computing concepts. The strategy promotes student engagement through playing a customized Jenga game. The game consists of a set of blocks, one side of each block is covered with a piece of dry-erase tape to allow erasing and writing on the blocks. This allows instructors to reuse this editable Jenga for developing their own game-based learning activities. The editable Jenga can be used without writing if needed. Three sample activities with writing have been developed and conducted …