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Investigating The Viability Of Virtual Communities Of Practice In The Public Sector, Sue Bolger Jul 2009

Investigating The Viability Of Virtual Communities Of Practice In The Public Sector, Sue Bolger

Dissertations

Communication and collaboration are very important topics in the domain of

Knowledge Management. Knowledge, which exists within the employees of an

organisation, can be extracted and harnessed effectively to become an extremely

valuable asset to the ongoing business goals and objectives of the organisation. This

embedded knowledge must be released in an appropriate manner in order for it to be

usable and, it has been shown that dialogue and discussion through the use of an online

tool, enables this release and re-use of vital concepts and knowledge.

This research investigates the area of communication and knowledge sharing amongst

disparate Irish …