Engineering Commons^™

Developing A Framework To Analyze The Effect Of Mobile Technology Within A Department Of Transportation, Devin Squire

All Graduate Theses and Dissertations, Spring 1920 to Summer 2023

Mobile technology has the potential to have a substantial impact on governmental agencies. In order to understand the effects of mobile technology within an agency, an analysis has to be performed. This thesis presents two mobile applications that were developed to address specific areas of concern within the Utah Department of Transportation. It then, using mobile-technology specific surveys, provides a framework for effect analysis following application implementation. This framework employs both user and developer surveys to obtain data necessary to, through statistical methods, determine either a positive or a negative application induced effect. The analysis process and survey development used …