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Defining A Stakeholder-Relative Model To Measure Academic Department Efficiency At Achieving Quality In Higher Education, Federica Robinson-Bryant Jan 2013

Defining A Stakeholder-Relative Model To Measure Academic Department Efficiency At Achieving Quality In Higher Education, Federica Robinson-Bryant

Electronic Theses and Dissertations

In a time of strained resources and dynamic environments, the importance of effective and efficient systems is critical. This dissertation was developed to address the need to use feedback from multiple stakeholder groups to define quality and assess an entity’s efficiency at achieving such quality. A decision support model with applicability to diverse domains was introduced to outline the approach. Three phases, (1) quality model development, (2) input-output selection and (3) relative efficiency assessment, captured the essence of the process which also delineates the approach per tool applied. This decision support model was adapted in higher education to assess academic …


Sustainability Analysis Of Intelligent Transportation Systems, Tolga Ercan Jan 2013

Sustainability Analysis Of Intelligent Transportation Systems, Tolga Ercan

Electronic Theses and Dissertations

Commuters in urban areas suffer from traffic congestion on a daily basis. The increasing number of vehicles and vehicle miles traveled (VMT) are exacerbating this congested roadway problem for society. Although literature contains numerous studies that strive to propose solutions to this congestion problem, the problem is still prevalent today. Traffic congestion problem affects society’s quality of life socially, economically, and environmentally. In order to alleviate the unsustainable impacts of the congested roadway problem, Intelligent Transportation Systems (ITS) has been utilized to improve sustainable transportation systems in the world. The purpose of this thesis is to analyze the sustainable impacts …