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Final Report: A Comparison Of Three Evaluative Techniques For Validating Maintenance Documentation, Alex Chaparro, Bonnie Rogers, Chris Hambllin, Barbara Chaparro
Final Report: A Comparison Of Three Evaluative Techniques For Validating Maintenance Documentation, Alex Chaparro, Bonnie Rogers, Chris Hambllin, Barbara Chaparro
Alex Chaparro
Surveys and interviews reveal that general aviation manufacturers rely on user[s] to identify problems in maintenance documentation with corrections typically initiated in response to users-reported problems found in the manual;. This investigation compares techniques that manufacturers can use to improve the quality of the maintenance documentation developed by technical writing groups. The techniques, User Performance and Cognitive Walkthrough, were used to identify problems in aircraft maintenance documentation.
Final Report: Review Of The Fits Program: Program Tasks, Goals And Pilot Training Initiatives, Alex Chaparro, Bonnie Lida Rogers, Christopher J. Hamblin
Final Report: Review Of The Fits Program: Program Tasks, Goals And Pilot Training Initiatives, Alex Chaparro, Bonnie Lida Rogers, Christopher J. Hamblin
Alex Chaparro
In 2002 the FAA, academic and industry partners established the FAA/Industry Training Standards (FITS) program whose purpose is to modernize General Aviation (GA) pilot training. The FAA recognized the need to modernize training standards for pilots who would use new avionics technology that integrate the GPS (Global Positioning Systems) with the autopilot along with multifunction displays capable of depicting flight path, weather, terrain and traffic information. These avionics and displays are touted as improving safety by enhancing pilot Situational Awareness and reducing pilot workload. The new technology has highlighted the need for programs to train and certify pilots to use …
Classification And Analysis Of Errors Reported In Aircraft Maintenance Manuals, Bonnie Lida Rogers, Christopher J. Hamblin, Alex Chaparro
Classification And Analysis Of Errors Reported In Aircraft Maintenance Manuals, Bonnie Lida Rogers, Christopher J. Hamblin, Alex Chaparro
Alex Chaparro
Previous research has identified maintenance information as one of the primary causal factors of maintenance error. Incorrect maintenance information has also been cited as a contributing factor in a number of recent aircraft mishaps. To date no one has studied the types of errors found in aircraft maintenance manuals published by manufacturers. The purpose of this research is to analyze Publication Change Requests (PCRs) to document the most frequently reported types of errors found in aircraft maintenance manual, to identify how errors vary across Air Transport Association (ATA) chapters, and identify the corrective actions required to address the cited problem. …