Engineering Commons^™

Closing The Gap Between The Industry And Higher Education Institutions- Case Examples From East African Region, Deogratias Harorimana Mr

Dr Deogratias Harorimana

Much complained about is the quality of graduates Universities put on the labour market. Less talked about however is why knowledge institutions seems to be bad knowledge managers. In this presentation I argue that DIRECT collaborative relationship between Industry,Governments and Higher Education Institutions is a per-requisite.Good relationship is key to building such a successful knowledge transfer strategies between Industries and Educational and Research Institutions. This paper explores what makes a good Knowledge Transfer Partnership Strategy and highlights some key lessons for businesses, Universities and Government bodies. This paper was a Key note presentation to the Annual International Conference on Building …

Turning Packaging Into Profit, Rihaz Z. Chughatta

Rihaz Z Chughatta

Packaging can be an expensive function to maintain, but it doesn’t have to be. In fact, Packaging can be a source of income for a company. More accurately, what if you took a look at your company’s Profit and Loss and saw Packaging as a negative expense? That’s right, you can turn packaging into profit for your company. How do you accomplish this feat? Glad you asked … read on to find three simple ways to start this process (and satisfy your curiosity) …

Rwanda National Customer Satisfaction Survey: Results And Conclusions, Deogratias Harorimana

Dr Deogratias Harorimana

It can be said that development practice requires more than financial and manpower inputs. Rwanda, in 1994 suffered a Genocide. The Society,collectively and under the leadership of His Excellence Paul Kagame the current elected President of Rwanda came together and designed strategies that would propel Rwanda to a Middle-Income, Private Sector Led Economy by the Year 2020.

In 2009, a client seating in one of the Hotels in a Suburb of Remera, in Kigali City, complained about poor service delivery he was experiencing from the waitress staff.Using his Blackberry message, the client forwarded an email to some of the RDB …

Enterprise Development Policies And Capacity-Building In Science, Technology And Innovation (Sti)-Response To The Issue Note, Deogratias Harorimana

Dr Deogratias Harorimana

Enterprise Development, Investment and Business Climate are all important for economic growth. But what policies, strategies are needed to make economic growth a reality. The author has followed one of the World's fastest reformer and emerging nation in the Heart of Africa-Rwanda. The paper shares lessons and practical aspects related to building an entrepreneurial population, and building a government which is a facilitator of business climate

Survey Report On Training And Spending On Customer Care Services, Deogratias Harorimana Sr

Dr Deogratias Harorimana

In a bid to promote and develop good customer care service in various sectors of Rwandan economy, a survey was conducted to assess progress and trends on customer service capacity building. Although shortcomings are there, there have been efforts and registered trends across the country on service delivery front. Investment in Capacity Building IS happening in certain sectors but this is unevenly distributed. In 2008 companies had started recognizing the significance of good service and cultivate a good working environment and training. From 2009, there was a decline in investment in capacity building in front office and key service delivery …

The Preliminary Insight Of Internal-External Npd Practices Integration And Product Development Time In Geographically Distributed Environment, Amlus Ibrahim, Geraldy Dadriyansyah, T Ramayah

Geraldy Dadriyansyah

Global competitiveness is one of the most important issues in manufacturing industry nowadays. Almost every company in this business industry is affected by it and they are looking for new ways to remain aligned and competitive. In recent years, the long term success of some manufacturing firms and organizations has been enhanced by their ability to bring new products onto the market at regular and shorter intervals. In order to achieve that, effective new product development requires a good integration and collaboration between internal and external participants. Moreover, in current circumstances, issues on how to effectively integrate NPD constituents in …

Virtual Integration As A Predictor For Product Innovation: A Preliminary Insight, Geraldy Dadriyansyah, Amlus Ibrahim

Geraldy Dadriyansyah

The intense competition in manufacturing industry has forced manufacturing firms to switch their product development approach from traditional to concurrent engineering in order to stay competitive in term of product differentiation and innovation. In order to support concurrent engineering practice, both internal and external participants contributing to product development should be located into close proximity; therefore physical integration of team becomes the key enabler of concurrent engineering. However, as the paradigm has been shifted from adopting “centralized integrated product development”, physical integration is no longer efficient and should be replaced by virtual integration. This conceptual paper intends to explore ways …

Virtual Integration As An Approach To Engender Product Innovation And Accelerate Product Development Time: A Literature Analysis, Geraldy Dadriyansyah, Amlus Ibrahim, Mohamad Ghozali Hassan

Geraldy Dadriyansyah

Global competitiveness has forced manufacturing firm, as an internal constituents, to work closer with their suppliers and customers in order to produce highly innovative product in shorter time interval. However as the business trends in manufacturing industry have evolved, centralized integration has become obsolete and no longer be efficient. Concurrent engineering methodology allows manufacturing firms to adopt a new collaboration approach called virtual integration. With the aid of computer-mediated communication, virtual integration is believed to be a promising solution to NPD collaboration issues. Therefore, this conceptual paper is aimed to seek for a new approach to engender product innovation which …