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Operations Research, Systems Engineering and Industrial Engineering

Research Collection School Of Computing and Information Systems

2020

Human Computation and Crowdsourcing

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Full-Text Articles in Engineering

An Exact Single-Agent Task Selection Algorithm For The Crowdsourced Logistics, Chung-Kyun Han, Shih-Fen Cheng Jan 2020

An Exact Single-Agent Task Selection Algorithm For The Crowdsourced Logistics, Chung-Kyun Han, Shih-Fen Cheng

Research Collection School Of Computing and Information Systems

The trend of moving online in the retail industry has created great pressure for the logistics industry to catch up both in terms of volume and response time. On one hand, volume is fluctuating at greater magnitude, making peaks higher; on the other hand, customers are also expecting shorter response time. As a result, logistics service providers are pressured to expand and keep up with the demands. Expanding fleet capacity, however, is not sustainable as capacity built for the peak seasons would be mostly vacant during ordinary days. One promising solution is to engage crowdsourced workers, who are not employed …