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Operations Research, Systems Engineering and Industrial Engineering

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2020

Industrial Engineering

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An Approach To Cluster And Benchmark Regional Emergency Medical Service Agencies, Swetha Kondapalli Jan 2020

An Approach To Cluster And Benchmark Regional Emergency Medical Service Agencies, Swetha Kondapalli

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Emergency Medical Service (EMS) providers are the first responders for an injured patient on the field. Their assessment of patient injuries and determination of an appropriate hospital play a critical role in patient outcomes. A majority of states in the US have established a state-level governing body (e.g., EMS Division) that is responsible for developing and maintaining a robust EMS system throughout the state. Such divisions develop standards, accredit EMS agencies, oversee the trauma system, and support new initiatives through grants and training. But to do so, these divisions require data to enable them to first understand the similarities between …