Engineering Commons^™

Medical Surge Capability: Performance Modeling Of Hospital Emergency Departments, Egbe-Etu Emmanuel Etu

Wayne State University Dissertations

Hospitals are faced with significant challenges during and after natural or human-caused disasters. Surge planning is a critical component of every healthcare facility’s emergency plan and response system. The process of managing and allocating scarce resources by tackling the vulnerability inherent to patients means that defining improvement priorities is one of the main challenges healthcare systems face when responding to a medical surge event (e.g., COVID-19). The consequences of these challenges include increased patient mortality, ambulance diversion, long wait times, and unavailability of beds. Previous efforts in hospital operations management have successfully applied operations research techniques in analyzing and optimizing …