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Human Factors Psychology

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Automation

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Framing Automation Trust: How Initial Information About Automated Driving Systems Influences Swift Trust In Automation And Trust Repair For Human Automation Collaboration, Scott Anthony Mishler Oct 2023

Framing Automation Trust: How Initial Information About Automated Driving Systems Influences Swift Trust In Automation And Trust Repair For Human Automation Collaboration, Scott Anthony Mishler

Psychology Theses & Dissertations

The study examines how trust in automation is influenced by initial framing of information before interaction and how later active calibration methods can further influence trust repair or dampening after an automation error in a three-experiment study. As more human drivers begin to use automated driving systems (ADSs) for the first time, their initial understanding of the system can influence their trust leading to a miscalibration of trust. Prior studies have investigated how trust develops through interactions with an automated system, but few have looked at integrating swift trust and framing to calibrate trust before interaction and investigate further active …


A Generalizable Method And Case Application For Development And Use Of The Aviation Systems – Trust Survey (As-Ts)., Jamison Hicks May 2023

A Generalizable Method And Case Application For Development And Use Of The Aviation Systems – Trust Survey (As-Ts)., Jamison Hicks

Theses and Dissertations

Automated systems are integral in the development of modern aircraft, especially for complex military aircraft. Pilot Trust in Automation (TIA) in these systems is vital for optimizing the pilot-vehicle interface and ensuring pilots use the systems appropriately to complete required tasks.

The objective of this research was to develop and validate a TIA scale and survey methodology to identify and mitigate trust deficiencies with automated systems for use in Army Aviation testing. There is currently no standard TIA assessment methodology for U.S. Army aviation pilots that identifies trust deficiencies and potential mitigations.

A comprehensive literature review was conducted to identify …