Engineering Commons^™

A Usability Maturity Model For Open Source Software, Arif Raza

Electronic Thesis and Dissertation Repository

User satisfaction has always been a major factor in the success of software, regardless of whether the software is closed proprietary or open source software (OSS). Although user-centered designs are gaining recognition among the OSS community, many design scenarios still do not incorporate usability as one of their primary goals. Accordingly, many individuals believe that if OSS was more usable, its popularity would increase tremendously. Although there are strong examples of usable open source software, there is still potential to improve the usability of OSS. The usability assessment of open source projects is an area where relatively little research has …