Engineering Commons^™

Assessing The Quality Of Voip Transmission Affected By Playout Buffer Scheme, Miroslaw Narbutt, Mark Davis

Conference papers

Delay, echo, encoding scheme, and packet loss all influence perceived quality of conversational speech transmitted over packet networks. Therefore, the choice of a buffer algorithm cannot be solely based on statistical loss/delay trade-off metrics. Also subjective “listening tests” or the newer ITU-T PESQ method, which don’t consider the effect of mouth-to-ear delay are inappropriate. We proposed a method for assessing VoIP call quality by extending the ITU-T E-model concept. This method provides a direct link to perceived conversational speech quality by estimating user satisfaction from the combined effect of information loss, delay and echo.