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Software As A Service: The Mediating Role Of Consequences Of Saas Diffusion On Firm Performance, Cristina Marie-Mccarthy Recchia
Software As A Service: The Mediating Role Of Consequences Of Saas Diffusion On Firm Performance, Cristina Marie-Mccarthy Recchia
Wayne State University Dissertations
ABSTRACTSOFTWARE AS A SERVICE: THE MEDIATING ROLE OF CONSEQUENCES OF SAAS DIFFUSION ON FIRM PERFORMANCE by CRISTINA MARIE-MCCARTHY RECCHIA DECEMBER 2021 Advisor: Dr. Ratna Babu Chinnam Major: Industrial Engineering Degree: Doctor of Philosophy There are ample studies that support a positive link between information technology and firm performance. Bharadwaj (2000) and Chae (2014, 2018) are two examples that provided a foundation for this work. These scholars looked at how capabilities associated with information technology contribute to improved financial performance using a specific set of financial ratios. In addition, there are studies that examine a positive link between Software-as-a-Service (SaaS) and …