Engineering Commons^™

Automated Taxi Queue Management At High-Demand Venues, Mengyu Ji, Shih-Fen Cheng

Research Collection School Of Computing and Information Systems

In this paper, we seek to identify an effective management policy that could reduce supply-demand gaps at taxi queues serving high-density locations where demand surges frequently happen. Unlike current industry practice, which relies on broadcasting to attract taxis to come and serve the queue, we propose more proactive and adaptive approaches to handle demand surges. Our design objective is to reduce the cumulative supply-demand gaps as much as we could by sending notifications to individual taxis. To address this problem, we first propose a highly effective passenger demand prediction system that is based on the real-time flight arrival information. By …