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Compelled To Be Connected: An Ethnographic Exploration Of Organizational Culture, Work-Life Balance, And The Use Of Mobile Workplace Technologies, Kristopher J. Thomas

Theses and Dissertations

This study is an ethnographic exploration of organizational culture, work-life balance, and the use of information and communication technology ("ICT") in the work and home settings. The researcher was embedded for nine weeks within the Information Technology ("IT") department at the corporate headquarters of a mid-sized manufacturing firm in the upper Midwest. The espoused values of the organization proved contradictory, one favoring work-life balance and the other requiring that employees be available to work anytime and from anywhere. The behaviors observed provided insight as to why employee actually used ICT after hours--because it was required of their role and/or because …