Online and Distance Education Commons^™

Multilingual Tutors' Experiences And Practices In Online Sessions, Petra Jurova

All HCAS Student Capstones, Theses, and Dissertations

This thesis explores multilingual tutors’ diverse cultural and linguistic backgrounds and examines how those elements affect their tutoring practices in online sessions. While previous scholarship has examined multilingual student experiences, direct experiences of online multilingual tutors are relatively unexplored. For this study, four tutors were interviewed. The interviews revealed that tutors perceive their multilingualism as a strength in how they relate to multilingual students and their writing while also experiencing challenges related to assumptions made about their linguistic abilities. In online sessions, clarity and purposeful communication is key and multilingual tutors communicate clearly, often code-switching, which enhances understanding, efficiency, and …