Online and Distance Education Commons^™

Online Instructor's Use Of Audio Feedback To Increase Social Presence And Student Satisfaction, Laura Portolese, Robert Trumpy

All Faculty Scholarship for the College of Education and Professional Studies

This study investigates the impact of written group feedback, versus audio feedback, based upon four student satisfaction measures in the online classroom environment. Undergraduate students in the control group were provided both individual written feedback and group written feedback, while undergraduate students in the experimental treatment group were provided both individual written feedback and audio group feedback. Using a one-tailed t-test, the four student satisfaction measures were analyzed and one was found to be significant for students’ perception that the instructor seemed genuinely concerned with whether students learned. The authors believe the study, when combined with their previous research, has …