Instructional Media Design Commons^™

Online Nontraditional Students’ Attitudes About Software Used By Academic Advisors, Monica Triplett

Walden Dissertations and Doctoral Studies

AbstractWhile many universities rely on student success software to facilitate the academic advising process, little is known about how nontraditional students view technology-mediated advising and its usefulness for preventing attrition with this population. The purpose of this study was to explore how nontraditional undergraduates who may lack facility with technology view software as a tool to engage with their advisors and provide support for their academic decisions. Moore’s theory of transactional distance and Astin’s theory of engagement served as frameworks. Using a basic qualitative method, 14 students over the age of 40 years who were enrolled in various online undergraduate …