Instructional Media Design Commons^™

Stakeholders’ Communication During Learning Analytics Implementation In Higher Education, Grace Jackson

Walden Dissertations and Doctoral Studies

Higher education institutions (HEIs) implementing learning analytics (LA) use student data to improve the learning experience. The problem for LA implementation originates from individuals responsible for analytic programs from different institutional departments and the lack of a framework for communication and productive dialogue about usages of data. As a result, LA implementation remains isolated and disparate, which impedes universal student benefit. The purpose of this qualitative case study was to explore how HEI stakeholders use communication channels and engage in dialogue that occurs during the LA implementation process intended to improve student learning outcomes. The diffusion of innovation and let’s …