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2019

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Full-Text Articles in Adult and Continuing Education

Profound Leadership: An Integrative Literature Review, Heidi Scott, Davin J. Carr-Chellman, Leslie Hammes Dec 2019

Profound Leadership: An Integrative Literature Review, Heidi Scott, Davin J. Carr-Chellman, Leslie Hammes

The Journal of Values-Based Leadership

This integrative literature review develops the concept of profound leadership. Using Torraco’s (2005, 2016) framework for integrative literature reviews as a foundation, the purpose of this study is threefold: (a) to review existing leadership theories fitting the profound learning framework (Kroth, 2016; Name deleted to maintain the integrity of the review process; Name deleted to maintain the integrity of the review process); (b) to examine the leadership theory definitions, characteristics, and dependent variables; and (c) to apply the outcomes of (a) and (b) to build the theory of profound leadership and make recommendations for future theory-building. Leadership as a general …


From Muhammed To The Jobup: Engaging Malemployed Immigrants Through Journalism, Tiziana Rinaldi Dec 2019

From Muhammed To The Jobup: Engaging Malemployed Immigrants Through Journalism, Tiziana Rinaldi

Capstones

I focused my graduate work on the local community of malemployed immigrants. They are foreign-educated newcomers — medical doctors, pharmacists, teachers, lawyers and engineers, to name a few of their professions — who lack the resources to find skill- appropriate work in the U.S. They end up either unemployed or working at "jobs for which they’re overqualified or overeducated or both,” I wrote for NJSpotlight in 20171.

Using the social journalism method2 of engaging members of a chosen group to fill important if not crucial information gaps, I developed The JobUp, a series of free, offline educational events, as my …


The Influence Of Employee Engagement On Discretionary Effort And Job Performance In The Cruise Line Customer Contact Center Workplace, Stephen B. Rodoquino Iii Dec 2019

The Influence Of Employee Engagement On Discretionary Effort And Job Performance In The Cruise Line Customer Contact Center Workplace, Stephen B. Rodoquino Iii

FIU Electronic Theses and Dissertations

This nonexperimental, correlational study examined the relation among job fit,

psychological climate, and employee engagement and discretionary effort and job

performance. An Internet-based self-report survey was administered to a sample of 307

cruise line customer contact center reservation agents. The research hypotheses were

evaluated using correlational and hierarchical regression analytic procedures.

Job fit and psychological climate were linked positively and significantly with

employee engagement and employee engagement accounted for significant variance in

both discretionary effort and job performance. In evaluating the discretionary effort

conceptual model, after statistically controlling for gender, ethnicity and amount of job

experience, the results of the …


College Of Business, Business Career Accelerator, Qualitative Research Study On Student Involvement In Professional Development Activities, Madison Vincent Dec 2019

College Of Business, Business Career Accelerator, Qualitative Research Study On Student Involvement In Professional Development Activities, Madison Vincent

Honors Projects

The creation and execution of this project began by analyzing the honors project specifications, to design a project that met the Honors College criteria. To meet these criteria, a market research study was conducted to assist the College of Business’s Business Career Accelerator management in understanding the student market of the College of Business. In addition, the study’s goal is to make recommendations utilizing marketing and education frameworks to maintain and increase student usage of the center. The project was executed using traditional market research frameworks, which required conducting in-depth interviews of College of Business students to determine student attitudes …


Teaching For Transformation: Enabling The Exploration Of Disorienting Dilemma In The Classroom, Lisa Deangelis Dec 2019

Teaching For Transformation: Enabling The Exploration Of Disorienting Dilemma In The Classroom, Lisa Deangelis

Graduate Doctoral Dissertations

While learning involves the acquisition of new skills and the development of existing repertoires, some educators harbor even more profound learning goals. They seek to enable learning that is transformative. Jack Mezirow, who is credited with establishing transformative learning theory, defines transformative learning as “an enhanced level of awareness of the context of one's beliefs and feelings, a critique of their assumptions and particularly premises, an assessment of alternative perspectives, a decision to negate an old perspective in favor of a new one or to make a synthesis of old and new, an ability to take action based upon the …


Using Behavior Economic Nudges To Facilitate Client Follow-Through In Financial Coaching, Charlene Hurst Dec 2019

Using Behavior Economic Nudges To Facilitate Client Follow-Through In Financial Coaching, Charlene Hurst

Electronic Theses and Dissertations

While benevolence-based programs have been a large part of meeting immediate financial needs of the poor, they lack the relational aspect needed to facilitate long-term behavior change. Recently many social service organizations have adopted financial coaching as a promising replacement for benevolence programming. The field of coaching has dealt with its own challenges. Most coaching practitioners surveyed in 2016 and 2019 acknowledged lack of client follow-through as their number one challenge. Behavior economics offered nudges as a solution. Nudges are cues placed within the physical environment to prod clients toward behavior change. A quantitative field study was conducted to evaluate …


Dichotomies: Lessons From A College Life On Tour, Alexander J. Dontre Nov 2019

Dichotomies: Lessons From A College Life On Tour, Alexander J. Dontre

All Faculty and Staff Scholarship

In this unique memoir, the author reveals his struggles and triumphs as a touring musician pursuing a college education. From 2011-2017, Alex Dontre performed 505 concerts with his band Psychostick while simultaneously enrolled in rigorous online courses. It culminated with a master's degree in Business Psychology from Franklin University, at which time he gave the commencement speech at his graduation as valedictorian.


Workplace Incivility Toward Individuals With Disabilities, Secure Attachment Style, And Mental Health: Focus On Mediator And Moderator Effects, Mia Heikkila Nov 2019

Workplace Incivility Toward Individuals With Disabilities, Secure Attachment Style, And Mental Health: Focus On Mediator And Moderator Effects, Mia Heikkila

FIU Electronic Theses and Dissertations

Despite the value of workplace civility, civility has been replaced by social exchanges that include statements and behaviors deemed largely unacceptable and undeniably rude. One type of rude behavior that appears innocuous is called workplace incivility, yet incivility disturbs efficient functioning among employees, intensifies work stress, and poses a grave financial hazard to an organization. Literature expressly on incivility toward individuals with disabilities is virtually non-existent, although emerging literature reveals that employees with disabilities are at a greater risk of experiencing workplace mistreatment vis-à-vis employees without disabilities. This quantitative study investigated the role of workplace incivility with respect to individuals …


Empowering Your Staff To Solve Problems: Evidence-Based Training For Strategic Thinking, Rebecca B. French, Jennifer A. Keach Nov 2019

Empowering Your Staff To Solve Problems: Evidence-Based Training For Strategic Thinking, Rebecca B. French, Jennifer A. Keach

Rebecca B. French

Are you teaching procedures or are you teaching problem solving? Discover an approach to help develop your staff’s strategic thinking skills to meet the needs of the 21st-century library workplace. Explore how to apply learning theory and walk away with actionable steps for training independent problem solving.


Empowering Your Staff To Solve Problems: Evidence-Based Training For Strategic Thinking, Rebecca B. French, Jennifer A. Keach Oct 2019

Empowering Your Staff To Solve Problems: Evidence-Based Training For Strategic Thinking, Rebecca B. French, Jennifer A. Keach

Libraries

Are you teaching procedures or are you teaching problem solving? Discover an approach to help develop your staff’s strategic thinking skills to meet the needs of the 21st-century library workplace. Explore how to apply learning theory and walk away with actionable steps for training independent problem solving.


An Investigation Of Veterinary Sales Professionals' Perceptions Of Self-Directed Learning: A Multiple Case Study, Agostino Salvatore Scicchitano Oct 2019

An Investigation Of Veterinary Sales Professionals' Perceptions Of Self-Directed Learning: A Multiple Case Study, Agostino Salvatore Scicchitano

Doctoral Dissertations and Projects

The purpose of this multiple case study was to investigate sales professionals’ perceptions of self-directed learning within their current positions. The veterinary industry is a highly knowledge-intensive entity that values professional identity, sense of self, compassion, competence, and the human-animal bond; the veterinary sales professional plays an important role in this industry. However, with sales training waning after the first three years of a sales professional’s employment, self-directed learning becomes an important tool for the veterinary sales professional. Yet, there are no studies that provide an in-depth understanding of the role of self-directed learning in veterinary sales. The following central …


Organizational Cognition As Intervened By Organizational Support And Engagement On Medical Coders’ Exhibition Of Organizational Citizenship Behaviors, David W. Conley Jul 2019

Organizational Cognition As Intervened By Organizational Support And Engagement On Medical Coders’ Exhibition Of Organizational Citizenship Behaviors, David W. Conley

Human Resource Development Theses and Dissertations

Informed by the social cognitive theory and social exchange theory, this study examined medical coders’ evaluation of organizational cognition in the presence or perception of organizational support and organization engagement and their resultant behavior. The reciprocal exchanges present in the employee and organization relationship are identified, as positive valuations facilitate mutually beneficial outcomes. Specifically, the examination of cognitions, implicit employee judgments, and behaviors provide a framework to examine the state of engagement and its related outcomes. The use of perceived organizational support and organization engagement as intervening variables provided insight into the complex relationships between medical coding employees’ evaluation of …


Job Transitioning Experiences Of Blue-Collar Employees After Federal Downsizing, Eduardo Hurtado May 2019

Job Transitioning Experiences Of Blue-Collar Employees After Federal Downsizing, Eduardo Hurtado

Walden Faculty and Staff Publications

Downsizing, realignment, and closure of military bases have forced many low-skilled, blue-collar federal employees into involuntary job loss and job transition. The impact of involuntary job loss on blue-collar workers has been linked to stress and other adverse psychological effects. There is gap in the literature regarding the lived experiences of federal blue-collar employees following downsizing of military bases. The purpose of this qualitative, interpretive phenomenological study was to examine lived experiences of job loss and job transition for federal blue-collar employees following downsizing of military bases. Schlossberg’s transition theory provided a conceptual framework for the study. Ten ex-federal blue-collar …


Eyes In The Field, A Seat At The Table, A Voice At The Ranch : A Study On Optimal Farm Labor Conditions., Christine Wiggins-Romesburg May 2019

Eyes In The Field, A Seat At The Table, A Voice At The Ranch : A Study On Optimal Farm Labor Conditions., Christine Wiggins-Romesburg

Electronic Theses and Dissertations

The field of human resource development has twin obligations to promote the performance of organizations and the satisfaction and welfare of all workers. Nevertheless, agriculture appears to be an understudied industry in the field, despite this obligation and the potential for suffering experienced by workers performing crop work. This case study sought to understand the process through which a single agricultural operation fosters optimal conditions for workers engaged in labor-intensive crop production. This study found employees experienced better treatment compared to other agricultural operations, and that conditions were rich in both intrinsic and extrinsic factors. Intrinsic factors were marked by …


2019 Ijbe Front Matter, Tamra Connor Apr 2019

2019 Ijbe Front Matter, Tamra Connor

International Journal for Business Education

  1. Editorial Board
  2. President's Letter
  3. SIEC-ISBE International


The Validity And Reliability Of An Adapted Problem-Solving Inventory (Psi): The Exploration Of Paradoxical Problem-Solving As A Means To Manage Organizational Conflict, Salma A. Hadeed Feb 2019

The Validity And Reliability Of An Adapted Problem-Solving Inventory (Psi): The Exploration Of Paradoxical Problem-Solving As A Means To Manage Organizational Conflict, Salma A. Hadeed

FIU Electronic Theses and Dissertations

This mixed method research was used to develop and validate an adapted survey that incorporates the paradoxical problem-solving concept under the context of social conflict theory, and to provide employees and employers more creative techniques to manage organizational conflict. One aspect of social conflict theory, problem-solving theory, focused on how individuals respond when confronted with unfamiliar tasks (Newell, Shaw & Simon, 1958a).

A concurrent mixed methods design was used to determine validity and reliability evidence. This study consisted of four phases. Phase one was a qualitative phase that utilized 11 experts, examining for validity evidence of test content. Phase two …


Teaching Traditional College Students Professional Marketing Via Linkedin, Necall Wilson Feb 2019

Teaching Traditional College Students Professional Marketing Via Linkedin, Necall Wilson

Atlantic Marketing Association Proceedings

No abstract provided.


Ua66/8/2 Ogden College Of Science & Engineering Geography & Geology Centers & Institutes, Wku Archives Jan 2019

Ua66/8/2 Ogden College Of Science & Engineering Geography & Geology Centers & Institutes, Wku Archives

WKU Archives Collection Inventories

Records created by and about Centers and Institutes administered by the Geography & Geology Department. Including:

  • Center for Cave & Karst Studies
  • Center for Local Government Services
  • Hoffman Environmental Research Institute
  • Kentucky Climate Center
  • Resources Management Institute
  • Small Public Water System Technology Center


The Trust Decoder™: An Examination Of An Individual's Developmental Readiness To Trust In The Workplace, Molly Breysse Cox Jan 2019

The Trust Decoder™: An Examination Of An Individual's Developmental Readiness To Trust In The Workplace, Molly Breysse Cox

Antioch University Full-Text Dissertations & Theses

This research explores an individual's self-perception of their own ability, motivation, and propensity to trust others for the purpose of validating a new construct: developmental readiness to trust others in the workplace. This construct expands research on developmental readiness to change and to lead by building a scale to measure an individual's motivation and ability to trust others in the workplace. A previously validated scale developed by Frazier, Johnson, and Fainshmidt 2013 measuring propensity to trust was included the scale building process. All items measuring motivation to trust were newly developed for this study, items measuring trust ability were adapted …


Revealing The Human Resource Development Discourse: A Mixed Methods Study Of Similarities And Differences In Academic And Practitioner Language, Or Labels-In-Use, Holly D. Jackson Jan 2019

Revealing The Human Resource Development Discourse: A Mixed Methods Study Of Similarities And Differences In Academic And Practitioner Language, Or Labels-In-Use, Holly D. Jackson

Theses and Dissertations

Woven within the pages of HRD’s historical literature, a variety of scholarly voices can be found drawing attention to the increasing inconsistency in the language of the field. Within the literature, we also find evidence of a long-standing discord and debate regarding the field’s definition and identified boundaries. This is the first study that attempts to elevate the conversation of HRD’s definition to that of an exploration of what is shared, and what makes the discipline’s members unique. Utilizing Li’s (2009) lens of disciplinary identity and elements of Gee’s (1999) theory of Discourse, this study presents a concept of what …


Emotional Intelligence Instruction For Millennials In Undergraduate Education, Jason M. Pollett Jan 2019

Emotional Intelligence Instruction For Millennials In Undergraduate Education, Jason M. Pollett

Electronic Theses and Dissertations

The purpose of this study was to examine the improvement, if any, of emotional intelligence scores of students who participated in and completed the specified professional development seminar. In addition, this study aimed to examine the relationship between emotional intelligence subscales of students enrolled in a professional development seminar that focuses on enhancing the emotional intelligence. The research design for this study was an ex post facto, quasi-experimental correlational quantitative research design. Data from the 371 students who enrolled in the Professional Development Seminar course during academic years 2015-2017 served as the sample for this study.

This study focused on …