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California State University, San Bernardino

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Engaged Social Media In Higher Education While Avoiding The Label Of "Striving", Jessica Nerren Dec 2021

Engaged Social Media In Higher Education While Avoiding The Label Of "Striving", Jessica Nerren

Journal of Critical Issues in Educational Practice

Striving has become a word laden with problematic meanings in the world of higher education. For instance, if a university is too aligned with business, or becomes overly selective, or deviates from original purpose or mission, then, at times, those actions are seen as striving (O’Meara, 2007). O’Meara (2007) defines striving as participation in efforts to improve status and prestige in line with the hierarchy. Allen (2021) echoes the problematic nature of this practice witnessed abroad, equating striving educational practices with neoliberalism, potentially overshadowing primary purposes of the institution, such as learning and teaching, or drowning out important parts of …


Examining Fully Online Degree Students' Perceptions Of Online Student Support Services: A Mixed Method Study Using Grounded Theory And Rasch Analysis, Tamara Dean Heimberg Jun 2014

Examining Fully Online Degree Students' Perceptions Of Online Student Support Services: A Mixed Method Study Using Grounded Theory And Rasch Analysis, Tamara Dean Heimberg

Electronic Theses, Projects, and Dissertations

The higher education market is becoming much more competitive as more students are attracted to online courses and online degree programs. In order to remain competitive, higher education institutions must provide students access to online support services. However, an online student support services plan is an often overlooked component of an online initiative even though it is a critical factor in the overall success of an online program.

This research specifically focuses on online student support services for students enrolled in fully online degree programs in an effort to identify the most important online student support services from students’ perspectives, …