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Full-Text Articles in Education
Contact Center Healthcare Worker Stress Levels During Times Of Rapid Change, Christine Dvorak
Contact Center Healthcare Worker Stress Levels During Times Of Rapid Change, Christine Dvorak
Leadership Education Capstones
The purpose of this study is to explore the factors contributing to stress during times of rapid change with healthcare staff working behind the scenes in a contact center. This study will focus on contact center employees working in a healthcare setting where rapid change is frequent and how this impacts individual stress levels. The research currently shows that burnout and increased stress is on the rise for the front-line staff working in healthcare (Meese et al., 2021). To better support contact center employees, it will be imperative to understand the causes of stress and burnout in their roles. Once …
Reducing Employee Burnout: The Role Of Organizations, Aixa E. Evenson
Reducing Employee Burnout: The Role Of Organizations, Aixa E. Evenson
Leadership Education Capstones
Organizations experience high rates of burnout amongst their staff. Whether it be team productivity, staff deadline completion pace, work engagement, staff turnover rates, or other relevant areas of a leader’s team, burnout has shown to cause a significant decrease in satisfaction and functionality in a staffer’s workplace (Maslach & Leiter, 2016). The purpose of this study was to identify the organization’s role in supporting their leaders to reduce staff burnout. Theories that support this study are the Job-Demands Resource Theory, the Conservation of Resources Theory, and the Valuation Theory of Organizational Change. Each of these theories present a need for …
What Aspects Of Teaching Generate Burnout In Teachers With Five Or Less Years Of Experience?, Paige Peterson
What Aspects Of Teaching Generate Burnout In Teachers With Five Or Less Years Of Experience?, Paige Peterson
Leadership Education Capstones
The educational field can prove to be a stressful occupation with various aspects being more stressful than others. The purpose of this qualitative research study was to explore the aspects of teaching that generate burnout in teachers with five years or less of teaching experience. The study used an anonymous online survey to collect data from teachers in the state of Minnesota. Research questions aimed to understand which aspects of teaching are the most stressful, how grade level (elementary, middle school, or high school) impacts burnout, and if professional development could help limit burnout. A total of 289 individuals participated …
Impact, Prevalence Of Cognitive Overload And Athlete Burnout: Division Ii Athletics, Luke Teague
Impact, Prevalence Of Cognitive Overload And Athlete Burnout: Division Ii Athletics, Luke Teague
Leadership Education Capstones
The purpose of this study is to explore how collegiate coaches and student athletes contribute to cognitive overload and athlete burnout.