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Adult

2021

Higher Education

School of Education Doctoral Projects - Higher Education

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A Guided Orientation Process For Online Adult Learners, Shana L. Palla May 2021

A Guided Orientation Process For Online Adult Learners, Shana L. Palla

School of Education Doctoral Projects - Higher Education

To the MS in Applied Statistics, Analytics & Data Science program at the University of Kansas, the orientation process, between accepting an offer of admission and starting the first day of classes, takes approximately 7 steps. Students to this program, typically online non-traditional working professionals, were sent an email with directions on how to complete the steps, and the students self-guided their way through the process using the email. The steps must be completed in a specific order and some steps require overnight processing before the next step can be initiated. When students were unable to complete the process on …