Education Commons^™

Service Quality And Perceived Value Of Cloud Computing-Based Service Encounters: Evaluation Of Instructor Perceived Service Quality In Higher Education In Texas, Eges Egedigwe

CCE Theses and Dissertations

Cloud computing based technology is becoming increasingly popular as a way to deliver quality education to community colleges, universities and other organizations. At the same time, compared with other industries, colleges have been slow on implementing and sustaining cloud computing services on an institutional level because of budget constraints facing many large community colleges, in addition to other obstacles. Faced with this challenge, key stakeholders are increasingly realizing the need to focus on service quality as a measure to improve their competitive position in today's highly competitive environment. Considering the amount of study done with cloud computing in education, very …

Building Cloud-Based Information Systems Lab Architecture: Deriving Design Principles That Facilitate The Effective Construction And Evaluation Of A Cloud-Based Lab Environment, Thomas J. Trevethan

CCE Theses and Dissertations

The problem explored in this dissertation report was that at the time of this study, there were no design principles or methodologies based on design science research (DSR) available to use for artifact construction, implementation, and effective evaluation of cloud-based networking lab environments that can be used to foster hands-on technology skills in students. Primarily based on Hevner’s 7 guidelines of DSR, Peffer’s design science research methodology (DSRM), and Gregor’s IS design theory, this study forms the groundwork for the development of procedures and specifications derived from DSR literature to facilitate the construction, implementation, and evaluation of a comprehensive cloud-based …

Interpretative Phenomenological Analysis Of Accessibility Awareness Among Faculty In Online Learning Environments, Rachael Sessler Trinkowsky

CCE Theses and Dissertations

Although all organizations and institutions should consider accessibility when developing online content, inaccessibility is a recurring issue in recent literature pertaining to online learning environments (OLEs) and faculty accessibility awareness. The goal was to describe how online faculty gain knowledge regarding accessibility, to explore the lived experiences of online faculty who have worked with students who have disabilities, and to gain a better understanding of how faculty experience the process of accessibility implementation. The following research questions guided this study: How do faculty in OLEs experience encounters regarding accessibility for students who have print related disabilities? How do faculty in …

Approaches For Developing A Model For Information And Communication Technology (Ict) Implementation In The Higher Education Environment, Thomas Edward Kurtz

CCE Theses and Dissertations

This dissertation investigates approaches for the development of an implementation model for ICT systems in the higher education environment. ICT systems have been implemented in various education settings, but have been narrowly focused in nature. There lacks a generalizable model to implement these systems in higher education settings. The research questions in this study sought to identify the criteria that can be used to develop and evaluate the implementation model.

The design science research methodology selected for this study used product criteria defined in a literature review to guide the development of the model. An expert panel consisting of administrators, …