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Engagement Management: A Case Study Of The Criteria And Processes Used To Identify, Evaluate, And Communicate Program Expectations For University Partnerships, Frederick E. Powers

Electronic Theses and Dissertations

Over the years, American public university outreach and engagement programs and activities have been defined and managed in many different ways and at varying levels within the institutions. Some universities clearly define complex outreach and engagement objectives and visions in their mission and throughout the fabric of the institution; while other university's outreach and engagement objectives and visions are less refined and not as evident to the casual observer (Bonnen, 1998). While much has been studied and developed in terms of establishing and managing a university's outreach activities, very little research has been conducted with respect to the social, procedural, …