Education Commons^™

The Problematic Myth Of Student Affairs Attrition: A Regression Analysis, Myles Surrett

All Dissertations

In this study, I investigated a commonly held belief in the field of higher education student affairs. Scholars have claimed 50% of student affairs professionals leave the field within five years (Artale, 2019; Davis & Cooper, 2017; Dinise-Halter, 2017; Frank, 2013; Renn & Hodges, 2007; Silver & Jakeman, 2014). Many scholars situated this issue as a problem for which they have offered possible solutions (Artale, 2020; Berwick, 1992; Buchanan & Schupp; 2016; Dinise-Halter, 2017; Frank, 2013; Jo, 2008; Lawling et al., 1982; Lorden, 1998; Marshall et al., 2016; Mullen et al., 2018; Renn & Jessup-Anger, 2008; Rosser & Javinar, 2003; …

Integrating International Graduate Students On Campus: The Perspectives Of Student Affairs Professionals And Staff, Rachal Etshim

Dissertations

International graduate students are a unique population that face specific challenges that affect their campus integration (Arthur, 2017; Burdett & Crossman, 2012; Sharma, 2019). The role of student affairs professionals and staff includes developing and integrating all students, including international graduate students, on-campus (Di Maria, 2012; Braskamp, 2011; Kuh, 2009; Wilcox, et al., 2005). However, many student affairs professionals and staff feel unprepared to serve or work with international graduate students (Brandenburg, 2016; Cierra, 2004; Di Maria, 2012; Yakaboski & Perozzi, 2018). There has been little empirical research conducted on student affairs professionals and staff members’ perspectives about their role …

A Soft Place To Land: The Importance Of Otherparenting At Pwis., Stephanie Renae Mayberry

Electronic Theses and Dissertations

This phenomenological study examined the importance of otherparenting performed by Black student affairs professionals at a predominantly White research-intensive institution in the mid-South. Otherparenting is a U.S. tradition that has West African roots in chattel slavery. Otherparenting is defined as those that assist blood mothers and fathers by sharing parenting responsibilities. Semi-structured interviews were conducted with seven participants across various functional units at the institution. The examination illustrated the commitment Black staff have in assisting Black students through the college campus rife with structural barriers, while also accounting for the level of taxation the commitment to otherparenting places on Black …

Misunderstood: A Phenomenological Study On Intersectionality And The Lived Experiences Of Black Millennial Student Affairs Professionals At Pwis, Emily P. Dixon

Theses and Dissertations

This applied dissertation was designed to further understand the lived experiences of Black millennial student affairs professionals navigating and advancing through a predominately white institution in the southern United States. This phenomenological study, framed by critical race theory and intersectionality, sought to ultimately use these lived experiences to advocate for change. A review of the literature highlighted the needs, values, and experiences of Black Millennials based on both identities, the experiences of working in student affairs/higher education with these experiences, and the need for intentional diversity efforts by higher educational institutions.

The researcher interviewed nine participants to learn more about …

The Overlooked Majority: The Socialization Of New Field-Trained Community College Professionals, Ke'ana Bradley

Educational Leadership & Policy Studies Dissertations

Community colleges play a crucial role in the educational outcomes of the communities they serve. Two-year colleges often have fewer staff than their four-year counterparts, many of whom are fulfilling more than one functional area. As such, it is important that these professionals are prepared to perform their roles well and understand the needs of the students they serve. According to research, student affairs is made up of 80-85% of field trained practitioners, or those who enter the field without a graduate degree in higher education. More than 50% leave the field within the first five years and unsuccessful socialization …

But What Can I Do? Engaging White Institutional Agents In Anti-Racist Reflection And Practice, Allie Ross

M.A. in Higher Education Leadership: Action Research Projects

College students continue to become more racially diverse. Despite this, some students of color do not achieve a sense of belonging on their campuses, and whites continue to be overrepresented as educators and administration in higher education. It is critical for white staff and faculty to examine their roles in upholding systemic racism in their institutions. This study investigated how white faculty and student affairs staff, including myself, engage in our own racial identity development and subsequently engage in anti-racist action in our professional roles. Recommendations are provided for how white educators can perform self-work to identify blind spots, how …

Examining The Experiences Of The Hearing Officer In The College Student Conduct Process, Gregory Mantolesky

Educational Studies Dissertations

ABSTRACT

Student conduct is one of the most important aspects of student life on a college campus. The staff members who serve as conduct hearing officers play an important role in helping students recognize their rights and responsibilities in the campus community and overcome poor decision making. There is a need to study the experiences of hearing officers to inform the development of consistent and effective training for those performing this role on college campuses. The purpose of this qualitative phenomenological dissertation was to understand the lived experiences of the hearing officers, specifically in regard to the training that they …

More Than A Job: An Exploration Of Student Employee And Professional Staff Perceptions Of The Relationship Between On-Campus Employment And Student Development, Maeve K. Mckinney

Theses and Dissertations

The purpose of this sequential exploratory mixed methods study is to explore the relationship between on-campus employment and student development through examining student employees' and professional staffs' perceptions. While certain impacts (i.e., retention and grade point average) of on-campus employment have been researched, the impact this experience has on student development is understudied. Furthermore, the formation of a dueling narrative (the inclusion of both student and professional perceptions) is even less present in research. By analyzing the perceptions held by both populations, these findings compare what student employees are truly gaining from their employment experience versus what professional staff believe …

Creating A Culture Of Assessment To Elevate Students’ Voices, Amber Knight

M.A. in Higher Education Leadership: Action Research Projects

The purpose of this study was to investigate how the University of San Diego’s department of Student Activities and Involvement (SAI) could strengthen its assessment practices and execute consistent data-driven decision making. The following question guided my research: How can I promote a culture of assessment so that SAI’s programs and advising are directly informed by a more thorough data collection process that elevates students’ voices? Building on the work of assessment scholars, this study serves as a model for assessing student affairs assessment. By critically evaluating SAI’s existing assessment culture, administering assessments to understand departmental needs, and offering training …

Academic Advisors’ Experience With Academic Entitlement: A Phenomenological Study, Felicia A King

Electronic Theses and Dissertations

Academic entitlement is on the rise in higher education. Research on academic entitlement typically focuses on faculty and behavior inside the classroom. Academic entitlement affects the college as a whole, both inside and outside of the classroom. This phenomenological study explored academic entitlement within student affairs, specifically, academic advisors' experience with academic entitlement. Additionally, the study focused on a large community college, whereas previous studies were situated within 4-year colleges and universities. The phenomenological study aimed to determine what academic entitlement behaviors were present in academic advising and examine how academic advisors reacted to the academic entitlement behaviors. Twelve academic …

A Study Of Prosocial Behavior, Workplace Civility, And Work Engagement Among Employees In Higher Education, Shelley Haddock Dempsey

Theses and Dissertations

This quantitative research study examined the relationship between prosocial behavior, work engagement, and workplace civility among higher education professionals. The specific university employees it studied were student affairs staff, academic affairs administrators, and faculty. Responses to a survey by a national random sample allowed the researcher to determine the relationship between a respondent’s prosocial nature and both their workplace civility and their work engagement. In the end, all three hypotheses were supported by the data: (a) prosocial behavior scores of student affairs staff and academic affairs administrators are higher than those of faculty, (b) the prosocial behavior scores were positively …

Making Room For Fat Student Affairs Professionals In Higher Education, Wesley Heath

LSU Doctoral Dissertations

Sizeism is often called the last acceptable form of prejudice in our social world. Weight discrimination has been widely documented in job searches, doctors’ offices, promotions, wage gaps, education, and even courtrooms. Despite decades of critical weight scholarship, little research has been done on fat higher education employees. Using the critical theory and the fat studies theoretical framework, this phenomenological study explores bias, prejudice, and discrimination experienced by fat student affairs professionals on college campuses. Four overarching research questions were identified and focused on the following topics: the limitations of physical space on college campuses, perceptions of available resources, stereotypes …

An Educator Out Of Water: A Phenomenological Study Into Identity-As-Educator For Student Affairs Professionals, David Mccoy

Electronic Theses and Dissertations

The work of student affairs professionals has been happening since the inception of western higher education. The profession has shifted a great deal since that time, with an emphasis now on student affairs professionals as ‘educators’ alongside their faculty counterparts. Regardless of change, research has consistently demonstrated the impact student affairs can have on the experiences of students and colleges as a whole. Given the emergence of identity-as-educator, for these professionals to best continue their work, it is imperative to understand how they understand and make sense of this professional identity. This research was a phenomenological study to understand how …

Is The Customer Always Right? An Exploration Into The Expectations Of Student Affairs Professionals, Brittany Floyd

Masters Theses

The purpose of this study is to gain perspective of how student affairs professionals are managing the changing dynamic of the student. The researcher sought to explore how student affairs professionals cope with the expectation that the “customer is always right” while encouraging students’ development. It was found that student affairs professionals share a common goal to assist and serve students, but administration, parents, and students have clear expectations as to how they do so. It was found that the customer service mantra “the customer is always right” does exist on a college campus, and it comes with a cost. …

How Do I Do This? How Universities Support Students Experiencing Grief, Jackie Hirn

Masters Theses

Grief prompts college students to ask, “how do I do this?” in many ways. This phenomenological study examined the ways in which student affairs professionals supported grieving students from four universities across the United States. It was found that grieving college students faced many challenges and barriers, including academic, emotional, financial and legal, and cultural issues. Grief is an individualized process that manifests differently in each student. To ensure student success, it was found that resource referral was vital for students, and that connections between departments were imperative to make those referrals happen. This study notes that the COVID-19 pandemic …