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Full-Text Articles in Education

Recalibrating Student Services: Examining Staff Perceptions Of Services During Covid-19, Justin White Dec 2021

Recalibrating Student Services: Examining Staff Perceptions Of Services During Covid-19, Justin White

Graduate Theses and Dissertations

As a result of the 2019 global coronavirus pandemic, nearly every business and industry in the United States was forced to adapt its operations to accommodate the restrictions that a community health crisis necessitated. This study examined the experiences of front-line Enrollment Services staff while serving students during the pandemic at one community college in the Midwestern United States. The study focused on staff perceptions of how college policies, processes, and leadership affected the student onboarding experience that encompasses the complete path a student takes from beginning as an applicant to becoming an enrolled student in the classroom. The study …


I Matter: Understanding The Self-Care Practices Of School Counselors During The Covid-19 Pandemic And How Internal And External Factors Create Barriers, Alisha Rene Marie Jones May 2021

I Matter: Understanding The Self-Care Practices Of School Counselors During The Covid-19 Pandemic And How Internal And External Factors Create Barriers, Alisha Rene Marie Jones

Graduate Theses and Dissertations

Diminished self-care practices and heightened stress of school counselors is a continuing problem in education. With role ambiguity, high student-to-counselor ratios, emotional exhaustion, and others adding pressure to the roles and responsibilities of school counselors, this study investigated the self-care practices of Missouri school counselors and the internal and external factors which influence them, specifically within the context COVID-19. Clayton Alderfer’s (1972) Existence, Relatedness, and Growth theory was used as a theoretical framework for chosen self-care practices represented in this study and was supported by Robert Kegan’s and Lisa Lahey’s (2009) Immunity to Change theory to understand the competing commitments …


New Normal: How School Operation And Learning Changes In A Pandemic, Margaretha Audrey Stefani Cahya May 2021

New Normal: How School Operation And Learning Changes In A Pandemic, Margaretha Audrey Stefani Cahya

Graduate Theses and Dissertations

According to past and present studies, pandemics impacted many aspects of society, including education. The current COVID-19 pandemic, which lasted for more than a year during the study, has brought notable educational changes at every level of education. This research was conducted to explore the extent of educational changes during a pandemic and the deviation between the education plan and its implementation in Northwest Arkansas public school districts. The study's data was collected from school district public documents and teacher interviews from school districts classified as low to high SES in suburban and rural areas. Both sources were analyzed and …